Shannon Mills
Port Talbot,West Glamorgan
Summary
Hardworking, reliable and honest individual that enjoys taking on new challenges and pushing myself outside of my comfort zone. Currently looking for employment where I can develop existing skills and gain new skills and experiences. Excellent people skills and would suit a customer service based role in the hospitality or retail sectors. I am a confident and friendly individual looking to begin employment as soon as possible.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Margam Park Shopkeeper/Shop assistant
Margam Park/Skills & Training
Port Talbot, West Glamorgan
07.2025 - Current
- Increased brand visibility with strategic product placement.
- Handled returns and exchanges professionally maintaining good customer relationships.
- Handled cash transactions accurately to minimise discrepancies.
- Would sometimes help out in the café nearby if needed.
The Trussel Trust Food Bank - Voluntary work
.
Neath, Neath Port Talbot
12.2024 - 01.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
NVQ Level 2 - Healthcare Associated
Infection Prevention & Control
United KingdomEssential Skills, Wales: Communication Skills/English
NPT Skills And Training
Neath, Port Talbot 06.2025 - 07.2025
Essential Skills, Wakes: Application Of Numeracy Level 2
NPT Skills And Training
Neath, Port Talbot 02.2025 - 03.2025
Essential Skills, Wales: Digital Literacy, Level 1
NPT Skills And Training
Neath, Port Talbot 01.2025 - 02.2025
Essential Skills, Wales: Application of Numeracy 1
NPT Skills And Training
Neath, Port Talbot 12.2024 - 01.2025
GCSEs - Sociology, Health & Social, Prince's Trust.
St Joseph's Comprehensive School.
Port Talbot, Neath Port Talbot 09.2019 - 07.2024
Certificate - Manual Handling
NHS Wales GIG Cymru
United KingdomCertificate - Violence and Aggression Module A
NHS Wales GIG Cymru
United KingdomCertificate - Welsh Language Awareness (More than just words)
NHS Wales GIG Cymru
United KingdomCertificate - Treat Me Fairly (Equality and Diversity)
NHS Wales GIG Cymru
United KingdomCertificate - Information Governance, Records Management & Cyber Security
NHS Wales GIG Cymru
United KingdomCertificate - Paul Ridd Learning Disability Awareness Training
NHS Wales GIG Cymru
United KingdomCertificate - Safeguarding People
NHS Wales GIG Cymru
United KingdomNVQ Level 2 Certificate - Safeguarding Children
NHS Wales GIG Cymru
United KingdomNVQ Level 2 Certificate - Safeguarding Adults
NHS Wales GIG Cymru
United KingdomSkills
- Communication skills
- Problem-solving
- Trusting and supportive
- Organised and reliable
Timeline
Margam Park Shopkeeper/Shop assistant
Margam Park/Skills & Training
07.2025 - Current
Essential Skills, Wales: Communication Skills/English
NPT Skills And Training
06.2025 - 07.2025
Essential Skills, Wakes: Application Of Numeracy Level 2
NPT Skills And Training
02.2025 - 03.2025
Essential Skills, Wales: Digital Literacy, Level 1
NPT Skills And Training
01.2025 - 02.2025
The Trussel Trust Food Bank - Voluntary work
.
12.2024 - 01.2025
Essential Skills, Wales: Application of Numeracy 1
NPT Skills And Training
12.2024 - 01.2025
GCSEs - Sociology, Health & Social, Prince's Trust.
St Joseph's Comprehensive School.
09.2019 - 07.2024
NVQ Level 2 - Healthcare Associated
Infection Prevention & Control
Certificate - Manual Handling
NHS Wales GIG Cymru
Certificate - Violence and Aggression Module A
NHS Wales GIG Cymru
Certificate - Welsh Language Awareness (More than just words)
NHS Wales GIG Cymru
Certificate - Treat Me Fairly (Equality and Diversity)
NHS Wales GIG Cymru
Certificate - Information Governance, Records Management & Cyber Security
NHS Wales GIG Cymru
Certificate - Paul Ridd Learning Disability Awareness Training
NHS Wales GIG Cymru
Certificate - Safeguarding People
NHS Wales GIG Cymru
NVQ Level 2 Certificate - Safeguarding Children
NHS Wales GIG Cymru
NVQ Level 2 Certificate - Safeguarding Adults
NHS Wales GIG Cymru