Summary
Overview
Work history
Education
Skills
Timeline
Generic

Shannon-Marie Genovese

Holbeach ,Lincolnshire

Summary

I am a dedicated and compassionate care professional with three years of experience in care and a years experience in my current job role as an acting senior. On a daily basis I demonstrate strong leadership, management and communication skills. When in the role of senior I am responsible for overseeing the operations of the care team, ensuring high-quality care and maintaining a safe and supportive environment for the residents under our care. The senior job role in particular has proven my ability to lead by example, inspire staff and handle high pressure and complex care situations with professionalism. I am eager to continue progressing my career in the health and social care sector and I am seeking a challenging role that will allow me to further develop my skills and contribute to a team focused on providing excellent care.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work history

Acting senior

Abbeygate retirement home
Moulton, Lincolnshire
07.2022 - Current
  • lead and supervise a team of carers ensuring the delivery of high quality person centred care.
  • communicate effectively with GPs, district nurses and other healthcare professionals.
  • act as the liaison between residents, families and external healthcare professionals.
  • administer prescribed medications in accordance with care plans, MAR charts and legal guidelines ensuring accuracy and safety at all times.
  • order, receive and store medication securely following correct protocols for stock rotation, disposal and storage requirements (including controlled drugs).
  • maintain accurate records and documentation and report any incidents or changes in care.
  • support end of life and complex care coordination by working closely with palliative care teams.

Packing operative

Flamingo Flowers
Spalding, Lincolnshire
07.2021 - 12.2021
  • Followed detailed instructions to maintain quality control standards.
  • Adhered strictly to company policies regarding health and safety measures in the workplace.
  • Maintained cleanliness of packing area to uphold health and safety regulations.
  • Executed precise labelling tasks, ensuring accurate dispatch and delivery.

Waitress and cashier

Pitstop
Hunstanton, Norfolk
08.2019 - 05.2021
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Maintained clean and organised dining area for customer comfort.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Utilised professional communication skills to resolve customer complaints.
  • Handled cash transactions accurately, ensured balanced till at end of shift.

Education

GCSEs - English Language 5 English Literature 5

University Academy Holbeach
Lincolnshire
09.2016 - 07.2021

GCSEs - Geography 5 Childcare (Camb) M2 Health & Social Care (BTEC) M2

University Academy Holbeach
Lincolnshire
09.2016 - 07.2021

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Leadership
  • Resourcefulness
  • Team building

Timeline

Acting senior

Abbeygate retirement home
07.2022 - Current

Packing operative

Flamingo Flowers
07.2021 - 12.2021

Waitress and cashier

Pitstop
08.2019 - 05.2021

GCSEs - English Language 5 English Literature 5

University Academy Holbeach
09.2016 - 07.2021

GCSEs - Geography 5 Childcare (Camb) M2 Health & Social Care (BTEC) M2

University Academy Holbeach
09.2016 - 07.2021
Shannon-Marie Genovese