Shannon Lewthwaite

Express Market

Dalton in Furness, Cumbria

03.2015 - Current

Handled cash transactions accurately to minimise discrepancies.
Opened and closed store securely, ensuring safety of assets.
Increased brand visibility with strategic product placement.
Stocked shelves neatly, making it easier for customers to find items.
Handled returns and exchanges professionally maintaining good customer relationships.
Conducted regular stock checks for effective inventory management.
Monitored stock performance and ordered replenishments to meet consumer demand.
Arranged displays attractively to draw in potential customers.
Maintained cleanliness and organisation of the shop floor for a pleasant shopping experience.
Assisted customers, leading to repeat business.
Ordered supplies as needed, preventing stock-outs and loss of sales.
Regularly updated knowledge on products offered enhancing sales techniques.
Trained new employees to improve overall team performance.
Worked extended hours during busy periods to meet customer demand.
Resolved customer complaints promptly for improved customer relations to maintain a positive store reputation.
Ensured customer satisfaction by providing excellent service.
Set store prices to remain competitive whilst achieving profit goals.
Advised customers on current offers and promotions to heighten store sales.
Observed competitor activity to match seasonal retail promotions.
Processed Gas and Electric payments as well as bills and top-ups.
Dealt with Yodel Amazon, DHL and FedEx processing the collection and return of parcels.