Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

shannon colledge

hull,East Riding of Yorkshire

Summary

Compassionate Support Care Worker dedicated to delivering high-quality personal care for vulnerable adults. Enhanced client well-being through effective assistance with daily living activities, maintaining dignity and respect for individual preferences. Organised Cleaning Professional focused on upholding cleanliness and hygiene standards, demonstrating strong problem-solving skills and commitment to health and safety protocols.

Overview

5
5
years of professional experience

Work History

Support Care Worker

avocet trust
01.2020 - 05.2020
  • Supported vulnerable adults with personal hygiene and facilitated outdoor activities to enhance their well-being.
  • Clean the care home such as hoovering, mopping the rooms and communal area.
  • clean and make sure the bathroom was up to perfect standards and everything was put back where the vulnerable adult could not get to them to make sure it was safe.
  • i would assist with medication and double check it was correct as well as making sure the medicine cabinet was fully locked to make sure it was a safe environment.
  • Assisted residents with personal care tasks, including bathing, dressing, and grooming, respecting their dignity and preferences.
  • Maintained confidential records of residents' care, adhering to GDPR and safeguarding policies.
  • Documented daily observations and care provided, ensuring accuracy and completeness for continuity of care.
  • Maintained client confidentiality at all times in line with organisational guidelines.
  • Provided companionship through emotional and mental support, assisting with day-to-day living.
  • Maintained excellent client relationships by offering practical and emotional support throughout care.
  • Supported residents with mobility challenges, using equipment safely and encouraging independence.
  • Prepared nutritious meals and snacks, taking into account dietary requirements and preferences to promote healthy living.
  • Communicated with clients to better understand goals and develop strategies to achieve them.
  • Conducted regular health and safety checks, identifying potential hazards and implementing preventative measures.
  • Addressed challenging behaviour using de-escalation techniques, ensuring safety and comfort for residents.
  • Provided emotional support to make families and patients feel comfortable and supported.
  • Responded to patient complaints and feedback, implementing changes to improve overall quality of care.

volunteering

British Heart Foundation
04.2018 - 08.2018
  • Complied with health and sanitation practices and procedures.
  • Responded to guest questions about current facility events and future offerings.
  • Communicated with team members using radio receivers.
  • Collaborated with team members to achieve target results.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Achieved service time and quality targets.
  • Handled customer concerns and escalated major issues to supervisor.
  • Picked up additional tasks to aid team success.
  • Met schedule using excellent planning and coordination skills.
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.
  • Developed excellent working knowledge of industry trends and improvements in processes.

work experience

child dynamix community nursery
06.2015 - 06.2015
  • Developed strong, trusting relationships with children and their families, enhancing communication and parental involvement.
  • Facilitated outdoor play and learning activities, ensuring safety and encouraging exploration and physical activity.
  • Observed and documented children's achievements, supporting the assessment of developmental progress.
  • Collaborated with nursery staff to create a safe, welcoming, and inclusive atmosphere for all children.
  • Created fun resources for children to aid learning and development.
  • Supported children's personal care needs, including feeding, changing, and naptime, promoting health and hygiene.
  • Maintained clean and tidy classroom areas, adhering to health and safety regulations.
  • Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
  • Set up equipment for children and monitored use to prevent accidents and injuries.
  • Provided extra assistance to staff managing large groups of children.
  • Gained practical experience in a nursery setting during a week-long placement.

Education

GCSEs - childcare

wilberforce college
hull
01-2017

GCSEs - all subjects

the marvell college
hull
01-2016

Skills

  • Personal care assistance
  • Medication management
  • Risk evaluation
  • Safety compliance
  • Client management
  • Disabilities support
  • Safeguarding knowledge
  • Care records
  • Time management
  • Problem resolution
  • Emotional support
  • Housekeeping

Interests

  • reading
  • colouring
  • cleaning
  • spending time with my little boy
  • biking

Timeline

Support Care Worker

avocet trust
01.2020 - 05.2020

volunteering

British Heart Foundation
04.2018 - 08.2018

work experience

child dynamix community nursery
06.2015 - 06.2015

GCSEs - childcare

wilberforce college

GCSEs - all subjects

the marvell college
shannon colledge