Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Caring individual understands importance of good clinical practices, empathetic communication and inventory control to deliver high quality patient care. Maintains secure and confidential records in line with established procedure. Friendly and personable individual with positive attitude maintains impeccable hygiene standards.
Hi, I’m
Shannon Braithwaite
Support Worker
Swadlincote,Derbyshire
Summary
Overview
5
years of professional experience
Work History
SENADBurton Upon Trent, Staffordshire
Residential Support Worker
11.2022 - 06.2024
Job overview
- Worked with residents to develop life skills, including how to prepare meals and keep areas clean.
- Promoted social inclusion by supporting individual interests, hobbies and social activities.
- Assisted patients with daily personal, hygiene and incontinence care.
- Administered oral and topical medication following instructions from medical personnel.
- Adopted person-centred approach in all aspects of care-giving.
- Supervised patients during outings and physical activities, promoting dignity and independence.
- Helped service users to gain ability to function independently in society.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Listened to residents current struggles to signpost relevant support.
- Advocated the needs of residents to management.
- Acted as shift leader when shift leader/deputy shift leader were unavailable.
- Managed challenging behaviours using safe and approved practices.
- Successfully reduced the display of challenging behaviours and anxieties of residents by building relationships.
- Used person-centred communication methods with both verbal and non-verbal residents, including the use of Makaton and symbol strips.
Caring HandsAshby-de-la-Zouch, Leicestershire
Care Assistant
01.2022 - 10.2022
Job overview
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Positioned, lifted and transported patients with limited mobility.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Adapted to service users' needs and requests to maintain personalised care.
- Assisted with medicine and stock counting, ordering and replenishing.
- Monitored client health conditions and reported immediate issues to manager.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
AgincareArnold, Nottinghamshire
Care Coordinator
01.2021 - 10.2021
Job overview
- Responded efficiently to day-to-day changes in care and support packages.
- Adhered to health and safety requirements in all aspects of care.
- Monitored service user progress, escalating concerns for swift resolution.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Managed and monitored branch rostering requirements of individual care teams.
- Worked with recruitment personnel to provide sufficient current and future staffing levels.
- Observed and respected patient dignity, privacy and independence to encourage communication
- Created a safe environment for staff and service users, ensuring compliance with infection prevention policies across all tasks.
- Allocated suitable carer to customers and answered questions or concerns to alleviate stress or confusion.
- Liaised with variety of healthcare professionals, social workers and case managers to deliver highest level of care to service users.
- Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
AgincareArnold, Nottinghamshire
Administrative Assistant
03.2019 - 01.2021
Job overview
- Contributed to harmonious and productive office environment by building positive relationships with coworkers.
- Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
- Created and maintained logical and orderly digital filing system for impeccable record keeping.
- Assisted managers in compiling and organising materials for meetings.
- Acted as main contact for staff and clients.
- Managed physical and digital correspondence while keeping information private and secure.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Provided printing, photocopying scanning support to colleagues.
- Arranged filing systems for easy use and retrieval by personnel.
- Tracked metrics with Excel spreadsheets and modelled data for staff.
- Sorted and organised different types of information by document type, personnel or location.
Education
ICS LearnRemote
AAT Level 3 Diploma In Accounting from Accounting
03.2026
University Overview
ICS LearnRemote
AAT Level 2 Certificate In Accounting from Accounting
03.2025
University Overview
Skills
Personal care assistance
undefinedTimeline
Residential Support Worker
SENAD
11.2022 - 06.2024
Care Assistant
Caring Hands
01.2022 - 10.2022
Care Coordinator
Agincare
01.2021 - 10.2021
Administrative Assistant
Agincare
03.2019 - 01.2021
ICS Learn
AAT Level 3 Diploma In Accounting from Accounting
ICS Learn
AAT Level 2 Certificate In Accounting from Accounting
Similar Profiles
HASHIR IMRANHASHIR IMRAN
Support Worker at Senad Nursing Home in Burton, EnglandSupport Worker at Senad Nursing Home in Burton, England
Elaine PerryElaine Perry
Operational Account Manager at British Car AuctionsOperational Account Manager at British Car Auctions
Caitlin CollinsCaitlin Collins
Team leader at JD WetherspoonTeam leader at JD Wetherspoon