Shannon Barber
CHESTERFIELD,Derbyshire
Summary
I am 19 years old and at the start of my career journey. I am excited to learn and grow and take on new challenges in a career I can be happy in. I am especially passionate about a career in the travel industry. I love meeting new people and helping others and I would love the opportunity to ensure everyone has the best travel experience possible. I have a positive attitude and a willingness to learn and I am more than happy to carry out any training required. I believe I would be a great team member.
Overview
4
4
years of professional experience
Work History
Passenger Service Agent
Jet2
Chesterfield
04.2026 - Current
- Provided exceptional customer service, answering passenger queries and resolving issues to maintain high satisfaction levels.
- Assisted passengers with special needs, ensuring accessibility services were available and tailored to individual requirements.
- Handled baggage check-in processes, including weighing, labelling, and ensuring safe transfer to aircraft, adhering to airline regulations.
- Communicated effectively with team members and other airport departments to ensure operational efficiency.
Barista
Costa Coffee
Chesterfield
09.2024 - 03.2026
- Prepared a wide range of coffee and tea beverages, adhering to precise recipes and presentation standards.
- Delivered exceptional customer service, responding to enquiries and offering recommendations on beverage selections.
- Personalised customer orders, adapting beverages to meet individual preferences and dietary requirements.
- Fostered a positive and welcoming atmosphere, engaging with customers to ensure a memorable cafe experience.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
General Kitchen Assistant
Odyssey- greek resteraunt
11.2022 - 03.2026
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
- Maintained a clean and hygienic work environment, sanitising surfaces and equipment regularly.
- Maintained excellent kitchen staff relationships by going the extra mile to assist needs and requirements efficiently.
Education
A-Levels - Health & Social Care Extended Diploma
Netherthorpe College- sixth form
Chesterfield01-2025
GCSEs - GCSE's
Springwell Community College
Chesterfield01-2023
Dance - A variety of achievements in Dance studies
Wallace Dance Academy
ChesterfieldSkills
Customer service
Strong communication skills
Strong IT skills
Organised, reliable, and flexible
Great people skills
Highly motivated and professional initiative
Motivated and a fast learner
Sensible and accountable
Timeline
Passenger Service Agent
Jet2
04.2026 - Current
Barista
Costa Coffee
09.2024 - 03.2026
General Kitchen Assistant
Odyssey- greek resteraunt
11.2022 - 03.2026
A-Levels - Health & Social Care Extended Diploma
Netherthorpe College- sixth form
GCSEs - GCSE's
Springwell Community College
Dance - A variety of achievements in Dance studies
Wallace Dance Academy