Summary
Overview
Work history
Skills
voluntery
Education
Timeline

Shannon Bailey

Manchester,Swinton

Summary

  • Hello my name is Shannon i am a Friendly and approachable individual with excellent communication skills.
  • I can build relationships easily and participate in group settings.
  • I am focused on customer satisfaction and encouraging repeat business.
  • Friendly and outgoing with excellent interpersonal communication strengths.
  • Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Crew member

McDonald's
swinton , Manchester
01.2022 - 12.2023
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Maximised restaurant cleanliness and accessibility.
  • Checked completed orders for accuracy, quality and presentation.
  • Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
  • Prepared and packaged orders with precise presentation skills.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Greeted incoming customers, offered menu information and documented orders.

Dog grooming assistant

doggy daycare
Swinton, Manchester
06.2020 - 09.2020
  • Shaved and shaped thick coats according to client specifications.
  • Picked up and placed animal waste produced in public areas in proper receptacles.
  • Performed pet intake to record health data, behaviours and potential allergies.
  • Secured [Number] new clients over [Timeframe].
  • Planned proactively to meet busy grooming schedules.
  • Offered diverse play and exercise activities, aiding enjoyment and supporting positive pet health.
  • Fed, watered and toileted animals ahead of treatments.
  • Calmed anxious pets to achieve positive grooming experiences.
  • Checked animal coats for fleas and ticks, offering treatment advice.

Skills

  • Verbal communication
  • Cleaning requirements
  • Quality checking
  • Order taking
  • Allergy awareness
  • Age verification
  • Table setting arrangements
  • Food hygiene protocol
  • Opening and closing procedures
  • Upbeat, outgoing and positive
  • Table check-ins
  • Food and beverage service
  • Organised and reliable
  • Till balancing
  • Bar cleaning and maintenance
  • Cleaning and sanitation
  • Food hygiene
  • Food service
  • Table setting
  • Food presentation
  • Strong communication

voluntery

In my spare time I like to volumeter at a charity shop called the A world in swinton. This is a busy high street charity shop, I report to the shop manager and am responsible for processing sales and providing excellent costumer care. I also take donations and sort though the clothes making sure the shop floor is tidy and clean, I have also vountered at chiffon cadets this included me doing multiple activity's like bag packing and the poppy appeal. This also included raising money for multiple charity's e.g children in need, marie curie and red nose day.

Education

NVQ Level 2 - Childcare

Oakwood Sith Form , Eccles
09.2018 - 07.2020

NVQ Level 1 - Animal Care

Eccles Collage , Eccles
09.2021 - 07.2022

NVQ Level 2 - Animal Care

Eccles Collage , Eccles
09.2022 - 07.2023

Timeline

Eccles Collage - NVQ Level 2, Animal Care
09.2022 - 07.2023
Crew member - McDonald's
01.2022 - 12.2023
Eccles Collage - NVQ Level 1, Animal Care
09.2021 - 07.2022
Dog grooming assistant - doggy daycare
06.2020 - 09.2020
Oakwood Sith Form - NVQ Level 2, Childcare
09.2018 - 07.2020
Shannon Bailey