Shanmuga priya Sabapathy
Glasgow,Glasgow City
Summary
Driven and detail-oriented software QA professional with over 13+ years of experience in both manual and automation testing across various domains, platforms, tools, and programming languages. Proven strong track record of leading diverse, cross-functional testing teams of 12+ testers, implementing best practices, and ensuring alignment with organizational goals. Specialise in creating robust testing strategies for web, mobile, and API platforms while championing continuous improvement initiatives. Skilled in fostering collaboration among stakeholders, enhancing processes, and mentoring team members to elevate their expertise. Thrive in dynamic environments and am committed to delivering outstanding software quality.
Technical skills:
- Front-End (UI) Automation: Selenium WebDriver with Java, Playwright
- Back-End (API) Automation: SOAP UI, Postman, and Rest Assured (REST APIs and GraphQL)
- DevOps Automation: Maven, Jenkins, Docker
- Cloud Platform: AWS
- Programming Languages: Java
- Source Control Tools: GitHub, Perforce
- Build Tools: Maven
- CI/CD Tools: Jenkins, AWS CodePipeline
- Additional Skills: SQL, BDD, TDD, Cucumber
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Test Team Lead
BBC
Glasgow, United Kingdom
04.2023 - Current
- Led a cross-functional software testing team of 12 testers, delivering high-quality products under tight deadlines while fostering a collaborative and innovative work culture.
- Achieved a 15% reduction in testing costs through process optimization and the implementation of automated testing frameworks.
- Streamlined test processes and QA workflows, resulting in a 20% decrease in time to market.
- Managed the complete recruitment, onboarding, and mentoring of software testing professionals, establishing clear goals for team members and conducting regular check-ins for performance enhancement.
- Promoted a culture of psychological safety and inclusivity within the team.
- Quickly acquired and applied new skills to daily tasks, enhancing efficiency and productivity.
- Utilized test automation frameworks to boost testing speed and accuracy.
- Possess a solid understanding of cloud computing with substantial AWS knowledge.
- Developed and executed effective QA/test strategies, methodologies, automation roadmaps, and processes to ensure the delivery of high-quality software.
- Conducted thorough test planning, execution, and reporting.
- Established quality assurance processes and performed regular code reviews to maintain code integrity and improve product quality.
- Facilitated regular retrospectives to identify areas for improvement and implemented corrective actions.
- Designed and implemented take-home tests, scoring criteria, and technical interviews for Frontend and Backend tester roles.
- Collaborated closely with product managers, developers, and cross-functional teams to instill a quality mindset from project inception and align testing objectives with overall business goals.
Senior Quality Engineer
AUTO1 Group
Berlin, Germany
03.2022 - 04.2023
- Led multiple test team of 5 testers
- Planning and executing test cycles
- Leading the test process
- Mentoring and coaching the test team
- Provided mentorship and coaching to the testing team.
- Reported project status to stakeholders and stakeholder management.
- Engaged in quality assurance for web applications, mobile apps, and API testing.
- Automated API, mobile, and web applications using Playwright and Rest Assured (GraphQL queries).
- Identified and implemented process improvements to enhance QA workflows, resulting in increased efficiency and a more agile development cycle.
- Proficient in CI/CD processes and tools, including Jenkins.
- Developed test automation plans, frameworks, and training manuals/guides for automation.
- Worked closely with product managers, developers, delivery and cross-functional teams to deliver the features with high quality.
- Conducted various types of testing on the project, including functional testing, integration testing, frontend/UI testing, exploratory testing, accessibility, swarm testing and regression testing.
Senior Software Quality Assurance Engineer
NortonLifeLock
Chennai, India
05.2017 - 03.2022
- Developed automation solutions for web applications, web services, and APIs from scratch using BDD with Cucumber, Selenium, and Rest Assured.
- Created detailed test plans, test cases, and scripts for UAT, functional, and regression testing.
- Utilized tools such as SOAP UI and Postman to test SOAP messages and REST APIs utilized in the project.
- Configured automation execution on a CI/CD platform using Jenkins.
- Collaborated closely with application designers and developers across various locations to resolve design and functional issues in multiple applications.
- Acted as a primary point of contact for all QA aspects of releases, providing QA services and coordinating resources both internally and externally.
- Managed the testing team, overseeing the planning and execution of test cycles.
- Led the entire testing process.
- Identified and implemented process improvements to optimize QA workflows, resulting in enhanced efficiency and a more agile development cycle.
Senior Quality Engineer
Trimble Inc.
Chennai, India
11.2013 - 04.2017
- Demonstrated ability to handle multiple tasks effectively while working independently.
- Extensive experience and knowledge of Agile software development methodologies.
- Designed, maintained, and improved automation infrastructure using tools such as Selenium, Rest Assured, and JIRA.
- Led two Scrum teams of 7-10 members to successfully deliver critical projects.
- Traveled to New Zealand to foster relationships with the onsite team.
- Skilled at both independent and collaborative problem-solving.
- Conducted a variety of testing types on the project, including functional, integration, frontend/UI, exploratory, and regression testing.
- Authored and implemented test cases and scripts, developed testing plans, and identified use cases.
- Strong background in QA processes, procedures, and tools.
- Collaborated closely with the development team to design and implement the automation framework and its integration with Jenkins and GitHub.
Quality Engineer
Melstar Information Technolgies Ltd.
Chennai
12.2011 - 11.2013
- Involved in testing API, Failover testing, i18n (localization testing), device-based testing
- Strong background in QA and testing processes, procedures and tools
- In-depth knowledge and experience with Agile software development methodologies
- Worked closely with development team to design and develop Automation Framework and its integration with Jenkins and GitHub
- Designed, wrote, execute automation scripts for both web UI and back-end (REST/SOAP)
- Developed SOAP UI framework to perform SOAP API testing
- Coordinate with Onsite team to understand the requirements
- Demonstrated ability to multi-task and work independently; self-starter.
Test Analyst
Helios and Matheson Information Technology ltd
Chennai
06.2011 - 12.2011
- Worked well independently and on a team to solve problems
- Responded to problems with excellent troubleshooting abilities
- Created and implemented test plans
- Documented and communicated test results
- Demonstrated use of QTP to accelerate manual testing through automation of smoke, sanity test cases and that helped in reducing the test effort
- Designed knowledge base documents, which are useful for testing, business, and other support groups
- Support test management activities that include effective communication with the customer, task management with the team, and process management with project teams.
Education
Master of Computer Applications - MCA - Computers
Vels Srinivasa College of Engineering and Technology
01.2007 - 01.2010
PGP- AIML - Artificial Intelligence
Great Lakes Institute of Management
01.2019 - 01.2020
Skills
- Leadership
- Software testing and methodologies - Web, Mobile & API
- Communication skills
- Stakeholder management
- Test automation tools & strategy
- Planning and continuous improvement
Certification
- ISEB-ISTQB Foundation level
- English evolution upperintermediate level
- HP ALM certification
- Scrum Alliance Certified Scrum Professional
Custom
- Best outgoing student of the year
- Extraordinary Customer Impact/Outcomes
- Results/Progress Beyond Expectations
Personal Information
Title: Test Team Lead @ BBC | ISEB-ISTQB Certified
Languages
English
Fluent
Tamil
Native
Timeline
Test Team Lead
BBC
04.2023 - Current
Senior Quality Engineer
AUTO1 Group
03.2022 - 04.2023
PGP- AIML - Artificial Intelligence
Great Lakes Institute of Management
01.2019 - 01.2020
Senior Software Quality Assurance Engineer
NortonLifeLock
05.2017 - 03.2022
Senior Quality Engineer
Trimble Inc.
11.2013 - 04.2017
Quality Engineer
Melstar Information Technolgies Ltd.
12.2011 - 11.2013
Test Analyst
Helios and Matheson Information Technology ltd
06.2011 - 12.2011
Master of Computer Applications - MCA - Computers
Vels Srinivasa College of Engineering and Technology
01.2007 - 01.2010
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