Shanice Winkley

• Washed, organised, and stored cookware, utensils, and dishes after service.
• Stored food by safety procedures to prevent spoilage and waste.
• Followed food safety rules for preparation and storage without exception.
• Helped kitchen team prioritise and complete high-volume orders during rush periods.
• Maintained kitchen hygiene by cleaning surfaces and equipment at regular intervals.
• Operated ovens, grills, and fryers safely by following correct procedures.
• Completed opening tasks through deep cleaning and ingredient preparation each shift.

Prepared and served alcoholic and non-alcoholic drinks to customers promptly.

• Kept bar area clean and organised throughout each shift and service period.
• Processed cash and card payments while taking drink orders and serving drinks.
• Recommended drinks based on customer preferences and maintained welcoming atmosphere.
• Managed multiple orders during busy periods using active multitasking.
• Checked IDs and followed responsible alcohol service and health and safety rules.
• Assisted with stock counting, ordering, and replenishing supplies.
• Washed and put away glassware after customer use to maintain ready stock.

• Served mixed drinks, wine, beer, and non-alcoholic beverages to guests daily.
• Processed cash, credit card, and voucher payments using POS terminals.
• Checked customer ID details under Challenge 25 rules and regulations.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

Led inclusive play sessions that welcome children across varied ages and abilities.
Coordinated supervision of play activities to uphold wellbeing and safeguarding standards.
Directed emotional support when needed while promoting teamwork and creative play.

• London, london
• Interacted with teams in multiple languages and provided clarification
• Applied expert knowledge for daily completion of tasks and streamlining workflows
• Utilised effective upselling techniques to increase customer interest
• Assisted in developing advertising and marketing strategies across social media platforms
• Offered thorough support knowledge aiding team assignments and deliverables
• Provided excellent leadership skills to maintain steady and productive operations
• Liaised with team members to promote public relations strategies
• Employed excellent time-management skills to maximise productive work completion and reducing errors.