Summary
Overview
Work history
Education
Skills
Languages
Timeline

Shaniah Sinclair

East London,Hackney

Summary

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Experienced sales assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.

Overview

1
1
year of professional experience

Work history

Retail sales assistant

Footasylum
Oxford Street, Hackney
09.2023 - 11.2023
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Processed returned or exchanged items and provided refunds to customers.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.

Cafe assistant

Royal Voluntary Service
City of London, City of London
10.2022 - 01.2023
  • Balanced needs of multiple customers simultaneously, reducing average waiting times.
  • Kept dining and service areas spotlessly clean for continued customer satisfaction.
  • Maintained positive environments for customers and staff with enthusiastic can-do attitude.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Monitored, ordered and rotated food and beverage stock to prevent operational disruptions.
  • Provided excellent customer experiences through attentive, efficient service, increasing repeat business.
  • Assisted with food and beverage preparation, enabling prompt customer service.

Education

GCSEs - English

City of London Academy, Shoreditch Park, London
09/2023 -

GCSEs - Health and Social Care

Southwark College, London
09/2023 -

Skills

  • Money handling
  • Self-motivated
  • Face-to-face selling
  • Product promotions
  • Customer service oriented
  • Accurate money handling
  • Outstanding customer service
  • Customer service
  • Returns

Languages

English
Native

Timeline

Retail sales assistant - Footasylum
09.2023 - 11.2023
Cafe assistant - Royal Voluntary Service
10.2022 - 01.2023
City of London Academy, Shoreditch Park - GCSEs, English
09/2023 -
Southwark College - GCSEs, Health and Social Care
09/2023 -

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Shaniah Sinclair