Shangming Wu
London,Redbridge
Summary
Achieved a BA Honours in Architecture from Oxford Brookes University. Experienced in AutoCAD, SketchUp, InDesign, and Photoshop, with a commitment to mastering Rhino. Integrates technical skills with creative thinking to produce effective architectural designs. Known for building strong relationships and collaborating effectively with peers.
Overview
4
4
years of professional experience
Work history
Pool lifeguard
PAZHOUXINCUN SWIMMING POOL
GUANGZHOU, HAIZHU
06.2022 - 08.2022
- Pool cleanliness maintained by carrying out regular cleaning duties such as scrubbing tiles and emptying skimmers.
- Assisted management with administrative tasks improving operational efficiency.
- Maintained clean swimming area, resulting in a healthy environment for swimmers.
- Implemented emergency procedures effectively during crisis situations.
- Monitored water quality with regular testing, ensuring it met health standards.
- Enforced strict adherence to health and safety protocols, ensuring safe swimming conditions.
- Inspected lifesaving equipment regularly, ensuring readiness for duty at all times.
- Checked pool temperature and chemicals [EVERYNIGHT].
- Observed swimmers attentively, quickly responding to risks and concerns.
Customer service officer
MAKEQIAOXI
GUANGZHOU, BAIYUN
01.2022 - 04.2022
- Assisted colleagues during peak hours, ensuring overall productivity of the team.
- Collaborated closely with team members to provide seamless service experience.
- Facilitated smooth transactions by accurately processing sales and payments.
- Met daily targets by efficiently managing workload within set timelines.
Customer service officer
BTD COIN LTD
GUANGZHOU, PANYU
11.2020 - 12.2021
- Delivered high-quality service with attention to detail and professionalism.
- Prioritised tasks as per urgency, ensuring completion of all tasks within shift.
- Improved customer satisfaction by providing prompt and efficient service.
- Liaised between customers and management for effective resolution of issues.
- Resolved conflicts quickly whilst preserving positive business relationships.
- Addressed customer queries, resulting in enhanced customer confidence.
- Resolved complex issues using problem-solving skills.
Waiter
EAT TOKYO LTD
LONDON
12.2018 - 08.2020
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Handled payment transactions to guarantee smooth customer checkout process.
- Assisted in food preparation, resulting in timely service delivery.
- Accommodated special dietary requests, enhancing customer dining experience.
- Remained calm under pressure, ensuring better performance during peak hours.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
Bachelor of Arts - ARCHITECTURE
Oxford Brookes University
Oxford 09.2022 - 07/2025
Foundation Degree in Arts - ART AND DESIGN
LEYTON SIXTH FORM
LONDON 09.2019 - 06/2020
Diploma of Higher Education - ART AND DESIGN
LEYTON SIXTH FORM
LONDON 09.2017 - Jun 2019/2019
Skills
- Able to speak fluent Chinese
- AutoCAD design (3 YEARS)
- SketchUp (3 YEARS)
- Canva and Adobe InDesign (2 YEARS))
- Adobe Photoshop (3 YEARS)
- RHINO (1 YEAR)
- Emergency Response
- Health and Safety regulations
- Positive attitude
- Excellent communication
Affiliations
- BADMINTON
- PORTRAIT DRAWING
Accomplishments
Oxford Brookes University
- BA honour Architecture
THE DORIC CLUB OXFORD
- NOMINATED FOR A SCHOOL OF ARCHITECTURE PRICE (YR2)
CO-CAPTAIN AT OXFORD BROOKES UNIVERISITY
- WINNING THE BUCS LEAGUE
- GET PROMOTED IN OXFORDSHIRE BADMINTON LEAGUE
Languages
English
Fluent
Chinese (Mandarin)
Native
Chinese (Cantonese)
Native
Timeline
Bachelor of Arts - ARCHITECTURE
Oxford Brookes University
09.2022 - 07/2025
Pool lifeguard
PAZHOUXINCUN SWIMMING POOL
06.2022 - 08.2022
Customer service officer
MAKEQIAOXI
01.2022 - 04.2022
Customer service officer
BTD COIN LTD
11.2020 - 12.2021
Foundation Degree in Arts - ART AND DESIGN
LEYTON SIXTH FORM
09.2019 - 06/2020
Waiter
EAT TOKYO LTD
12.2018 - 08.2020
Diploma of Higher Education - ART AND DESIGN
LEYTON SIXTH FORM
09.2017 - Jun 2019/2019