Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Accomplishments
Languages
Timeline
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Shangming Wu

Shangming Wu

London,Redbridge

Summary

Achieved a BA Honours in Architecture from Oxford Brookes University. Experienced in AutoCAD, SketchUp, InDesign, and Photoshop, with a commitment to mastering Rhino. Integrates technical skills with creative thinking to produce effective architectural designs. Known for building strong relationships and collaborating effectively with peers.

Overview

4
4
years of professional experience

Work history

Pool lifeguard

PAZHOUXINCUN SWIMMING POOL
GUANGZHOU, HAIZHU
06.2022 - 08.2022
  • Pool cleanliness maintained by carrying out regular cleaning duties such as scrubbing tiles and emptying skimmers.
  • Assisted management with administrative tasks improving operational efficiency.
  • Maintained clean swimming area, resulting in a healthy environment for swimmers.
  • Implemented emergency procedures effectively during crisis situations.
  • Monitored water quality with regular testing, ensuring it met health standards.
  • Enforced strict adherence to health and safety protocols, ensuring safe swimming conditions.
  • Inspected lifesaving equipment regularly, ensuring readiness for duty at all times.
  • Checked pool temperature and chemicals [EVERYNIGHT].
  • Observed swimmers attentively, quickly responding to risks and concerns.

Customer service officer

MAKEQIAOXI
GUANGZHOU, BAIYUN
01.2022 - 04.2022
  • Assisted colleagues during peak hours, ensuring overall productivity of the team.
  • Collaborated closely with team members to provide seamless service experience.
  • Facilitated smooth transactions by accurately processing sales and payments.
  • Met daily targets by efficiently managing workload within set timelines.

Customer service officer

BTD COIN LTD
GUANGZHOU, PANYU
11.2020 - 12.2021
  • Delivered high-quality service with attention to detail and professionalism.
  • Prioritised tasks as per urgency, ensuring completion of all tasks within shift.
  • Improved customer satisfaction by providing prompt and efficient service.
  • Liaised between customers and management for effective resolution of issues.
  • Resolved conflicts quickly whilst preserving positive business relationships.
  • Addressed customer queries, resulting in enhanced customer confidence.
  • Resolved complex issues using problem-solving skills.

Waiter

EAT TOKYO LTD
LONDON
12.2018 - 08.2020
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Assisted in food preparation, resulting in timely service delivery.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Education

Bachelor of Arts - ARCHITECTURE

Oxford Brookes University
Oxford
09.2022 - 07/2025

Foundation Degree in Arts - ART AND DESIGN

LEYTON SIXTH FORM
LONDON
09.2019 - 06/2020

Diploma of Higher Education - ART AND DESIGN

LEYTON SIXTH FORM
LONDON
09.2017 - Jun 2019/2019

Skills

  • Able to speak fluent Chinese
  • AutoCAD design (3 YEARS)
  • SketchUp (3 YEARS)
  • Canva and Adobe InDesign (2 YEARS))
  • Adobe Photoshop (3 YEARS)
  • RHINO (1 YEAR)
  • Emergency Response
  • Health and Safety regulations
  • Positive attitude
  • Excellent communication

Websites

Affiliations

  • BADMINTON
  • PORTRAIT DRAWING

Accomplishments

Oxford Brookes University

  • BA honour Architecture

THE DORIC CLUB OXFORD

  • NOMINATED FOR A SCHOOL OF ARCHITECTURE PRICE (YR2)

CO-CAPTAIN AT OXFORD BROOKES UNIVERISITY

  • WINNING THE BUCS LEAGUE
  • GET PROMOTED IN OXFORDSHIRE BADMINTON LEAGUE

Languages

English
Fluent
Chinese (Mandarin)
Native
Chinese (Cantonese)
Native

Timeline

Bachelor of Arts - ARCHITECTURE

Oxford Brookes University
09.2022 - 07/2025

Pool lifeguard

PAZHOUXINCUN SWIMMING POOL
06.2022 - 08.2022

Customer service officer

MAKEQIAOXI
01.2022 - 04.2022

Customer service officer

BTD COIN LTD
11.2020 - 12.2021

Foundation Degree in Arts - ART AND DESIGN

LEYTON SIXTH FORM
09.2019 - 06/2020

Waiter

EAT TOKYO LTD
12.2018 - 08.2020

Diploma of Higher Education - ART AND DESIGN

LEYTON SIXTH FORM
09.2017 - Jun 2019/2019

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Shangming Wu