Shane White
Chatham
Summary
Versatile and skilled Repairs & Maintenance professional with over 20 years of experience across estates, caretaking, retail operations, and facilities support. Proven ability to deliver high‑quality repairs, inspections, and property upkeep across housing estates. Strong background in health & safety, minor remedial works, fault reporting, and maintaining safe, clean, and compliant communal environments. Highly practical, reliable, and customer‑focused. Experienced in identifying repairs, carrying out minor fixes, supporting contractors, and ensuring issues are escalated and resolved quickly. Known for excellent communication, strong time management, and the ability to work independently or as part of a wider repairs team.
Overview
27
27
years of professional experience
Work History
Caretaker / Estate Repairs Support
MHS Homes
Chatham, Kent
11.2020 - Current
- Carry out minor repairs across estates including bulb replacements, diffuser cleaning, tightening fixtures, and basic remedial works.
- Conduct regular estate safety inspections, logging hazards, defects, and property issues using Total Mobile on a smart device.
- Identify and report repairs such as damaged doors, lighting faults, drainage issues, blocked gullies, and electrical concerns.
- Remove graffiti and complete paint‑over remedial work where appropriate.
- Clear gulleys, drains, and pathways; escalate major blockages to repairs teams.
- Respond to emergency situations, safeguarding residents and supporting emergency contractors.
- Monitor environmental issues including fly‑tipping, abandoned vehicles, and anti‑social behaviour.
- Assist on‑site contractors by providing access, guidance, and local estate knowledge.
- Complete winter maintenance including salting and snow clearance.
- Maintain excellent customer service, engaging with tenants and supporting issue resolution.
- Maintain accurate logs, checklists, and digital records through Total Mobile.
- This role has given you direct experience in repairs identification, minor maintenance, health & safety, and contractor support — all essential for a Repairs Operative or Repairs Support Officer role.
Store Manager
Home Bargains
02.2020 - 10.2020
- Managed full store operations including building safety, compliance, and maintenance issues.
- Oversaw a 72‑person team and ensured daily checks, audits, and safety inspections were completed.
- Reported property faults and managed contractors and maintenance visits.
- Ensured H&S, fire safety, and chilled equipment were maintained and compliant.
Office & Commercial Cleaning
01.2017 - 01.2020
- Maintained building cleanliness and hygiene across offices, kitchens, washrooms.
- Supported deliveries and proper storage of cleaning materials.
- Demonstrated reliability and high attention to detail in building maintenance settings.
Visual Manager & Supervisor
Debenhams
01.1999 - 01.2020
- Involved in store layout changes, fixture repairs, and minor practical modifications.
- Supported back‑of‑house operations including building safety checks and fire evacuation procedures.
- Assisted with new store builds and regional re‑modelling projects — involving hands‑on setup, fixtures, fittings, and maintenance activity.
Education
Higher National Diploma - Spatial Design (Interior & Architectural Design)
Kent Institute of Art & Design
National Diploma - Spatial & Product Design
Kent Institute of Art & Design
GCSEs - A–D
Skills
- Minor repairs & basic maintenance
- Reporting and diagnosing issues
- Health & Safety compliance
- Estate inspections & safety checks
- Communal area maintenance
- Drainage, lighting & gully upkeep
- Graffiti removal & environmental work
- Emergency response
- Contractor support & on‑site coordination
- Customer service & tenant liaison
- Accurate digital reporting (Total Mobile)
- Problem‑solving & prioritisation
- Repairs identification
- Minor repair capability (lighting, fixtures, paintwork, basic tool use)
- Property safety inspections
- Customer service & communication
- Total Mobile digital reporting
- Time management & prioritisation
- Health & Safety knowledge
- Contractor liaison
- Problem solving
- Flexible, reliable, and self‑motivated
Timeline
Caretaker / Estate Repairs Support
MHS Homes
11.2020 - Current
Store Manager
Home Bargains
02.2020 - 10.2020
Office & Commercial Cleaning
01.2017 - 01.2020
Visual Manager & Supervisor
Debenhams
01.1999 - 01.2020
Higher National Diploma - Spatial Design (Interior & Architectural Design)
Kent Institute of Art & Design
National Diploma - Spatial & Product Design
Kent Institute of Art & Design