SHANE PURTILL

Collaborated with other departments to maintain seamless hotel operations.

Ensured high levels of cleanliness and hygiene within premises at all times.

Coordinated room bookings, ensured optimal occupancy rates.

Implemented efficient payment systems, streamlined billing process.

Assisted in organising special events at the hotel which added value for the guests.

Fostered a welcoming atmosphere by providing exceptional customer service.

Managed guest inquiries with promptness and professionalism.

As a Law Recruitment Consultant, I specialise within the recruitment industry, focusing on placing qualified legal professionals into appropriate roles within law firms, corporate legal departments, and other organisations requiring legal expertise. Their primary responsibilities include:

Established strong client rapport, understanding unique needs and delivering customised solutions.

Candidate Sourcing: Identifying, attracting, and evaluating legal professionals, such as lawyers, paralegals, legal secretaries, and compliance officers.

Client Liaison: Working closely with law firms and legal departments to understand their hiring needs, culture, and specific requirements for roles.

Job matching: Matching suitable candidates to vacancies based on their skills, experience, and career aspirations.

Interview Coordination: Facilitating the interview process, including scheduling, and providing feedback to both clients and candidates.

Market insights: Providing clients with valuable insights into the legal job market, salary trends, and talent availability.

Providing employment opportunities for the City of Bath, in collaboration with the Home Office, managing data input, system control, and matching the right candidates to the right jobs. Proactively supporting staff in their professional development, offering counselling advice, visiting clients, and addressing their needs and requirements. I have built a strong reputation in Bath for the services I provide.

As Deputy General Manager, I am responsible for the day - to - day running of the hotel.

I oversee department rotas, step into various department roles, handle HR duties, host and lead departmental meetings, accomplish goals set by the General Manager, and also represent the hotel while maintaining the extremely high standards set by the company.

In my role in the Front Office at Lucknam Park, I was responsible for handling hotel and restaurant check-ins and check-outs, taking payment for stays, and making reservations for the hotel, spa, and restaurants while maintaining an extremely high standard at the front desk.

As Duty Manager, I was responsible for supervising the Front Office Team, hosting morning meetings, and assisting the needs of the Deputy Hotel Manager, while maintaining very high standards with a touch of unique and personal service.

In my role at Restaurant Hywell Jones, I was responsible for taking orders, serving, and explaining dishes to a Michelin-starred standard, which included breakfast, lunch, and dinner service.

As I wanted to gain experience in all aspects of food and beverage at Lucknam Park, I was assigned to the Dispensary Bar, where I learned all mixology techniques, and the importance of maintaining very high standards while giving the guests a memorable experience.

I am a fully trained Senior Fine Dining Restaurant Supervisor.

My responsibilities were to:

Take orders, help guests with questions and queries, and make their stay as special as possible.

Five-star service, as expected.

I worked breakfast, lunch, and dinner services where split shifts are common.

Fully qualified in fine food, and wine.

Also helped with other areas of the hotel, such as Front Office and Housekeeping.