Shane Mason
Sheffield,South Yorkshire
Summary
Highly skilled professional with over 13 years of hospitality experience and extensive product and service knowledge, adept at social media promotions and change implementation. Proficient in Microsoft Office, POS, and PMS systems, with a strong service-oriented approach. Committed to leveraging expertise to drive business success and enhance customer satisfaction.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
F & B Service Manager
Crown Plaza Royal Victoria
Sheffield, S4 7YE
09.2023 - 11.2024
Alexanders Manager
Castle Green Hotel
Kendal, LA9 6RG
02.2023 - 09.2023
F & B Supervisor
Castle Green Hotel
Kendal, LA9 6RG
11.2022 - 02.2023
Nights
Castle Green Hotel
Kendal, LA9 6RG
08.2022 - 11.2022
F & B Supervisor
Great Fosters Hotel
Egham, Surrey
06.2022 - 08.2022
F & B Shift Leader
Castle Green Hotel
Kendal, LA9 6RG
12.2021 - 06.2022
FOH Assistant
Westmorland Hospitality
Kendal, LA9 4SX
08.2020 - 04.2021
Bar Staff
Crown Plaza Royal Victoria
Sheffield, S4 7YE
09.2019 - 08.2020
F & B Assistant, Conference Host & Nights
Castle Green Hotel
Kendal, LA9 6RG
11.2011 - 09.2019
F & B Intern
Sonesta Resort
Hilton Head Island, United States
10.2016 - 09.2017
Bar Back
Players Bar
Sheffield, S1 4ER
09.2014 - 02.2015
Education
Diploma of Higher Education - International Hospitality Business Management (Conference & Events)
Sheffield Hallam University
Sheffield 01.2014 - 01.2019
BTEC Extended Diploma - Information Technology
Kendal College
Kendal 01.2012 - 01.2014
GCSE - Maths, English, German, Core Science, Resistant Materials, PSD
Kirkbie Kendal School
Kendal 01.2006 - 01.2012
Skills
- Extensive Product knowledge
- Social media promotions
- Change implementation
- Extensive service knowledge
- Service-orientated
- Microsoft Office
- POS and PMS Systems
Custom
Available on Request
Affiliations
- Football
- Vintage Vehicles
Accomplishments
- Achieved a Black Belt in Ju-jitsu at aged 13.
- Part of the team that achieved Large Hotel of the Year at the Cumbria Tourism Awards in 2014.
Certification
- Personal Licence Holder
- First Aid at Work (Expires April 2025)
References
References available upon request.
Timeline
F & B Service Manager
Crown Plaza Royal Victoria
09.2023 - 11.2024
Alexanders Manager
Castle Green Hotel
02.2023 - 09.2023
F & B Supervisor
Castle Green Hotel
11.2022 - 02.2023
Nights
Castle Green Hotel
08.2022 - 11.2022
F & B Supervisor
Great Fosters Hotel
06.2022 - 08.2022
F & B Shift Leader
Castle Green Hotel
12.2021 - 06.2022
FOH Assistant
Westmorland Hospitality
08.2020 - 04.2021
Bar Staff
Crown Plaza Royal Victoria
09.2019 - 08.2020
F & B Intern
Sonesta Resort
10.2016 - 09.2017
Bar Back
Players Bar
09.2014 - 02.2015
Diploma of Higher Education - International Hospitality Business Management (Conference & Events)
Sheffield Hallam University
01.2014 - 01.2019
BTEC Extended Diploma - Information Technology
Kendal College
01.2012 - 01.2014
F & B Assistant, Conference Host & Nights
Castle Green Hotel
11.2011 - 09.2019
GCSE - Maths, English, German, Core Science, Resistant Materials, PSD
Kirkbie Kendal School
01.2006 - 01.2012
- Personal Licence Holder
- First Aid at Work (Expires April 2025)
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