Shane Mason
Sheffield,South Yorkshire
Summary
Highly skilled professional with over 13 years of hospitality experience and extensive product and service knowledge, adept at social media promotions and change implementation. Proficient in Microsoft Office, POS, and PMS systems, with a strong service-oriented approach. Committed to leveraging expertise to drive business success and enhance customer satisfaction.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
F & B Service Manager
Crown Plaza Royal Victoria
Sheffield, S4 7YE
2023.09 - 2024.11
Alexanders Manager
Castle Green Hotel
Kendal, LA9 6RG
2023.02 - 2023.09
F & B Supervisor
Castle Green Hotel
Kendal, LA9 6RG
2022.11 - 2023.02
Nights
Castle Green Hotel
Kendal, LA9 6RG
2022.08 - 2022.11
F & B Supervisor
Great Fosters Hotel
Egham, Surrey
2022.06 - 2022.08
F & B Shift Leader
Castle Green Hotel
Kendal, LA9 6RG
2021.12 - 2022.06
FOH Assistant
Westmorland Hospitality
Kendal, LA9 4SX
2020.08 - 2021.04
Bar Staff
Crown Plaza Royal Victoria
Sheffield, S4 7YE
2019.09 - 2020.08
F & B Assistant, Conference Host & Nights
Castle Green Hotel
Kendal, LA9 6RG
2011.11 - 2019.09
F & B Intern
Sonesta Resort
Hilton Head Island, United States
2016.10 - 2017.09
Bar Back
Players Bar
Sheffield, S1 4ER
2014.09 - 2015.02
Education
Diploma of Higher Education - International Hospitality Business Management (Conference & Events)
Sheffield Hallam University
Sheffield 2014.01 - 2019.01
BTEC Extended Diploma - Information Technology
Kendal College
Kendal 2012.01 - 2014.01
GCSE - Maths, English, German, Core Science, Resistant Materials, PSD
Kirkbie Kendal School
Kendal 2006.01 - 2012.01
Skills
- Extensive Product knowledge
- Social media promotions
- Change implementation
- Extensive service knowledge
- Service-orientated
- Microsoft Office
- POS and PMS Systems
Custom
Available on Request
Affiliations
- Football
- Vintage Vehicles
Accomplishments
- Achieved a Black Belt in Ju-jitsu at aged 13.
- Part of the team that achieved Large Hotel of the Year at the Cumbria Tourism Awards in 2014.
Certification
- Personal Licence Holder
- First Aid at Work (Expires April 2025)
References
References available upon request.
Timeline
F & B Service Manager
Crown Plaza Royal Victoria
2023.09 - 2024.11
Alexanders Manager
Castle Green Hotel
2023.02 - 2023.09
F & B Supervisor
Castle Green Hotel
2022.11 - 2023.02
Nights
Castle Green Hotel
2022.08 - 2022.11
F & B Supervisor
Great Fosters Hotel
2022.06 - 2022.08
F & B Shift Leader
Castle Green Hotel
2021.12 - 2022.06
FOH Assistant
Westmorland Hospitality
2020.08 - 2021.04
Bar Staff
Crown Plaza Royal Victoria
2019.09 - 2020.08
F & B Intern
Sonesta Resort
2016.10 - 2017.09
Bar Back
Players Bar
2014.09 - 2015.02
Diploma of Higher Education - International Hospitality Business Management (Conference & Events)
Sheffield Hallam University
2014.01 - 2019.01
BTEC Extended Diploma - Information Technology
Kendal College
2012.01 - 2014.01
F & B Assistant, Conference Host & Nights
Castle Green Hotel
2011.11 - 2019.09
GCSE - Maths, English, German, Core Science, Resistant Materials, PSD
Kirkbie Kendal School
2006.01 - 2012.01