Shanaya English
London
Summary
Delivers attentive customer service and accurate food and drink orders that support positive guest experiences. Maintains clean, safe service areas and works closely with colleagues to meet team targets. Maintains high standards across food preparation, serving, and cleanliness to support safe, efficient shifts. Applies strong food safety awareness, accurate order handling, and clear communication to meet customer needs. Contributes to smooth team performance through reliable, high-quality service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Self employed
Business owner
08.2022 - Current
- Achieved service time and quality targets.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Maintained clean, safe working environments to eliminate accident risks.
Nandoca
Nando’s
12.2024 - 08.2026
- Completed cleaning and serving tasks to high-quality standards.
- Maintained clean, safe working environments to eliminate accident risks.
- Collaborated with team members to achieve target results.
Crew Member
Jump in
05.2023 - 09.2023
- Delivered fast, accurate service for positive customer experience.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
Crew Member
McDonald’s
07.2022 - 12.2022
- Kept food preparation areas sanitised for excellent hygiene standards.
- Prepared food to match quality standards and customer expectations.
Waitress
Jay can authentic cuisine
01.2021 - 08.2022
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Maintained safe hygiene and food handling standards for full compliance.
Education
GCSEs - GCSEs
Oasis academy Enfield
London 01-2022
Skills
- Food safety
- Customer service
- Cash handling
- Menu recommendations
- Table service
- Team collaboration
- Shift teamwork
- Communication skills
Certification
- level 2 food hygiene and safety for catering
- wig installation course
Timeline
Nandoca
Nando’s
12.2024 - 08.2026
Crew Member
Jump in
05.2023 - 09.2023
Self employed
Business owner
08.2022 - Current
Crew Member
McDonald’s
07.2022 - 12.2022
Waitress
Jay can authentic cuisine
01.2021 - 08.2022
GCSEs - GCSEs
Oasis academy Enfield