Shanalee Simpson
Brent,Middlesex
Summary
I am a dedicated, compassionate professional with extensive expertise in elderly, disability, and palliative care. An aspiring individual that adheres to patient confidentiality. Skilled in physical activity encouragement, mental endurance, and epilepsy support training. I am able to demonstrate strong knowledge of health and safety protocols, as well as wound dressing and catheter care expertise. Along with basic life support. Committed to delivering high-quality personal care and enhancing the quality of life for patients through effective nutrition management and supporting activities of daily living. My career goal is to continue advancing in the field of social care management while maintaining a focus on patient-centred service.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work history
Carer assistant
Piece of Mind Care Solutions
Brent
12.2024 - 11.2025
- Monitored vital signs regularly, identifying any potential health issues early on.
- Followed infection control policies strictly to minimise risks.
- Supported families with information on patient progress and condition.
- Administered medication as prescribed, ensuring optimal health.
- Assisted with personal hygiene to ensure health and wellbeing.
- Managed dietary needs of patients, resulting in improved nutrition.
- Provided care for elderly patients, promoting their dignity and respect.
- Enhanced patient morale with regular interaction and conversation.
- Demonstrated empathy towards patients; fostering trustful relationships.
Support Worker
Chase Social Care
Brent
07.2023 - 10.2024
- Assisted with mobility issues enabling easier movement around the home.
- Provided transportation for medical appointments, ensuring timely arrival.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Supported daily living skills training which increased client self-sufficiency.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Provided companionship during outings contributing to an active social life for clients.
Carer
All for Care Services Limited
Harrow
01.2018 - 08.2022
- Provided exceptional care to elderly patients by assisting with daily tasks.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Responded swiftly to emergency situations, protecting patient well-being.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Assisted with mobility to ensure safety and prevent accidents.
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Encouraged social interaction for improved mental health amongst residents.
- Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
- Worked collaboratively with other carers to provide comprehensive service.
Security door supervisor
Security 4 U
City of Westminster
02.2016 - 07.2019
- Assisted in emergency situations, ensured safety of all present.
- Managed queues efficiently during peak hours.
- Reported any suspicious behaviour to the management immediately.
- Mitigated risk of theft with vigilant observation.
- Ensured compliance with health and safety regulations by carrying out regular checks.
- Provided excellent customer service, resolved disputes calmly and professionally.
- Responded quickly to incidents, prevented escalation.
- Worked closely with colleagues to maintain team efficiency.
- Dealt with difficult individuals or groups, maintained peace and order.
- Liaised effectively with police and local authorities as needed.
- Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
- Recorded incident reports accurately post-event.
Carer assistant
Jewish Choice Care Home
Wembley, Brent
05.2016 - 01.2018
- Respected privacy of the residents whilst providing care.
- Coordinated with healthcare professionals to provide comprehensive care.
- Maintained cleanliness of living areas, resulting in a safe environment.
- Offered emotional support to patients during difficult times.
- Managed dietary needs of patients, resulting in improved nutrition.
- Encouraged physical activity within the capabilities of each individual.
- Enhanced patient morale with regular interaction and conversation.
- Promoted independence for disabled individuals through assistance with daily tasks.
- Facilitated social activities, improving quality of life for residents.
- Supported families with information on patient progress and condition.
Cleaner
A Lane Cleaning
Burnt Oak, Barnet
06.2013 - 06.2014
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
Kitchen porter
CRS Cleaning Solutions
Wembley, Brent
04.2011 - 11.2013
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
- Cleaned work surfaces, ensured hygiene standards were met.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Worked under pressure during peak times without compromising on quality of work delivered.
School cleaner
East Lane Primary School
Middlesex, Brent
10.2009 - 11.2011
- Dealt with emergency cleaning situations promptly to prevent disruption of school activities.
- Ensured cleanliness by regularly sweeping and mopping school corridors.
- Managed waste properly to promote environmental sustainability.
- Kept outdoor spaces clean by regular litter pickup from playgrounds and sports fields-contributed towards a pleasant external environment.
- Shared responsibilities, improved teamwork amongst janitorial staff.
- Kept premises tidy to enhance students' learning experience.
Education
NVQ Level 1 - Health and Social Care
College of North West London
Golders Green 01.2006 - 12.2007
Skills
- Physical activity encouragement
- Mental endurance
- End-Of-Life compassion
- Sensory impairment communication
- Patient confidentiality adherence
- Therapeutic communication
- Health and safety knowledge
- Medical care bed operation
- Wound dressing
- Manual handling training
- Toileting assistance
- Mobile hoist operation
- Reliability
- Spinal injury care
- Record-keeping
- Personal hygiene assistance
- Respite care
- Palliative care understanding
- Catheter care expertise
- Dedication to duty
- Nutrition management expertise
- Epilepsy support training
- Elderly care
- Basic life support
- Housekeeping
- Personal care
- Activities of Daily Living
- Dementia care
- Palliative Care
- Disability Care
- Meal preparation
- Care management
- Social care
- Food and drink preparation
- Hoist operation
References
References available upon request.
Timeline
Carer assistant
Piece of Mind Care Solutions
12.2024 - 11.2025
Support Worker
Chase Social Care
07.2023 - 10.2024
Carer
All for Care Services Limited
01.2018 - 08.2022
Carer assistant
Jewish Choice Care Home
05.2016 - 01.2018
Security door supervisor
Security 4 U
02.2016 - 07.2019
Cleaner
A Lane Cleaning
06.2013 - 06.2014
Kitchen porter
CRS Cleaning Solutions
04.2011 - 11.2013
School cleaner
East Lane Primary School
10.2009 - 11.2011
NVQ Level 1 - Health and Social Care
College of North West London
01.2006 - 12.2007