Shamir Patel

• Inspected automotive components to ensure compliance with quality standards.
• Developed and implemented quality control procedures to enhance operational efficiency.
• Conducted regular audits of production processes to identify areas for improvement.
• Collaborated with cross-functional teams to resolve quality-related issues effectively.
• Documented inspection results and prepared reports for management review.
• Assisted in development of corrective action plans to address quality discrepancies.
• Delivered hundreds of vehicles to customers ensuring satisfaction and adherence to timelines.
• Conducted thorough inspections of vehicles prior to delivery to guarantee quality standards.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Elevated customer satisfaction ratings by 20% within first year.
• Ensured a safe, clean environment for customers and staff through daily activity monitoring.
• Resolved customer complaints and inquiries with efficiency.
• Trained and mentored new customer service representatives effectively.
• Managed transactions and supervised multiple checkouts seamlessly.
• Oversaw daily operations to optimise stock management.

• Increased daily takings over one year through market and stock research.
• Maintained high stock levels by introducing new suppliers.
• Oversaw day-to-day operations of small retail store.
• Handled cash and daily takings with precision.
• Reviewed finances regularly with accountant to ensure accuracy.
• Managed customer relations to enhance satisfaction and loyalty.
• Coordinated weekly stock management and orders efficiently.
• Networked with local community to strengthen business presence.

Trained new workers to uphold high standards of service and equipment maintenance.

• Developed strong relationships with clients, ensuring repeat business for the company.
• Oversaw site operations across Berkshire, Hampshire, and Surrey with a focus on quality.
• Erected marquees for weddings, birthdays, and exclusive events from start to finish.
• Conducted electrical installations of wiring throughout sites to ensure safety.
• Managed loading and unloading of vans with equipment and tools efficiently.
• Designed and laid out flooring including wood, metal, carpets, and dance floors.
• Handled sites ranging from 1 to 2 acres while maintaining operational excellence.