Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shamika Weudagedara

Negombo

Summary

Dynamic Senior Executive at Nestle Lanka Limited with a proven track record in enhancing customer satisfaction and order accuracy. Skilled in SAP ERP and adept at resolving complex supply chain issues. A self-motivated leader with strong communication abilities, committed to driving results and fostering team collaboration.

Overview

3
3
years of professional experience

Work History

Senior Executive – Customer Solutions

Nestle Lanka Limited
Colombo
05.2024 - Current
  • Managed end-to-end order processing, resolving issues across supply chain, sales, and finance. Handled returns, billing, and exceptions. Ensured SOP compliance, improved order accuracy, and enhanced customer satisfaction through proactive issue resolution.

Professional Compere

Freelance
01.2023 - Current
  • Served as a freelance compere for social, corporate, academic events, and gatherings. Responsible for engaging diverse audiences, maintaining event flow, coordinating with organizers, and ensuring a professional, memorable experience on stage.

Procurement Executive

Rileys (Pvt) Ltd. (Hayleys Group)
11.2022 - 05.2024
  • Handled import planning, supplier management, and procurement via SAP. Ensured policy compliance, evaluated vendors/services, maintained supplier data, negotiated contracts, and built international supplier relations to support business needs.

International Marketing Intern

D Tech Pvt. Ltd.
07.2022 - 10.2022
  • Coordinated virtual meetings with global partners, engaged potential international clients, developed and presented social media campaigns, monitored trends, and created promotional content while researching competitor digital strategies.

Education

Strategic Level (1-315X120) -

Chartered Institute of Management Accountants
05.2025

BBA (Hons) - International Business

University of Colombo
01.2022

Cambridge English Proficiency (CPE/C2) -

University of Cambridge ESOL
12-2018

GCE Advanced Level Examination - Business Studies - A, Accounting - A, Economics - A

Ave Maria College
Negombo
08.2017

Skills

  • Project management
  • Customer service
  • Business planning
  • Corporate communications
  • Performance improvement
  • Data analysis
  • Analytical thinking

References

References available upon request.

Timeline

Senior Executive – Customer Solutions

Nestle Lanka Limited
05.2024 - Current

Professional Compere

Freelance
01.2023 - Current

Procurement Executive

Rileys (Pvt) Ltd. (Hayleys Group)
11.2022 - 05.2024

International Marketing Intern

D Tech Pvt. Ltd.
07.2022 - 10.2022

Strategic Level (1-315X120) -

Chartered Institute of Management Accountants

BBA (Hons) - International Business

University of Colombo

Cambridge English Proficiency (CPE/C2) -

University of Cambridge ESOL

GCE Advanced Level Examination - Business Studies - A, Accounting - A, Economics - A

Ave Maria College

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Shamika Weudagedara