Shalini Bandara
Cheadle Hulme
Summary
Finance and accountancy professional with a proven record in administrative and operational support. Strong analytical and problem-solving skills enhance organisational efficiency. Demonstrates effective collaboration with various stakeholders to ensure compliance and resolve queries.
Overview
22
22
years of professional experience
4023
4023
years of post-secondary education
Work history
Income Officer
The Trafford & Stockport College Group
01.2024 - 07.2025
- Managed income and credit control for five colleges, maintaining sales ledgers and processing payments.
- Bank reconciliation, daily cash reconciliation, and issuing payments through the bank.
- Daily banking/DD payments, processing credit card payments and maintaining cashbook, audit process & training apprentices.
- Producing accurate records, processing payments, bank transfers & verifying weekly bursary run within group terms and conditions.
- Support the accountant on month-end and year-end tasks, statement run, posting journals & accruals.
- Collaborated with various stakeholders, including different councils, higher education institutions, internal staff, employers, and students, to resolve financial queries and enhance service delivery.
OTC Associate
Clear Course LLP
Manchester
01.2023 - 06.2023
- Optimising income ensuring the timely collection of outstanding invoices.
- Raising sales ledger invoices, credit notes, refunds and resolving queries.
- Maintaining and updating elements of NetSuite and old accounting discrepancies and correcting.
- Holding monthly meetings with business partners & resolving queries.
Credit Controller
Johnnie Johnson Housing
Cheadle, Stockport
06.2022 - 12.2022
- Ensure all banking posted onto the MS Dynamics system.
- Responsible for corporate & private customers ensuring they adhere to their payments.
- Analysing old debt & Identify ways to improve processes.
- Develop relationships with customers, solving any queries, correcting accounting errors.
- Raising invoices, cash allocations & updating new direct debits on MS Dynamic GP & all pay.
- Maintaining Sales ledger, creating spread sheets, refunds & adjustments
Credit Controller
Wright & Morten Veterinary Practice
Macclesfield
03.2017 - 07.2017
- Weekly invoice run & monthly statement run.
- Managed a sales ledger optimising cash flow.
- Consulting with insurance companies and colleagues to investigate and resolve account queries.
Customer Service Assistant
World Duty Free Group, Manchester Airport
Manchester
06.2014 - 01.2017
- Optimise sales and achieve sales targets by using great customer service skills.
Accounts Assistant
MCC Accountants
Eccles
08.2010 - 03.2011
- Maintaining spread sheets and managing an investment database for a corporate client.
- Posting journal entries, bank reconciliations, tax calculations, and VAT returns.
- Posting general ledger transactions to Sage system and producing monthly payslips.
- Consulting with individuals and businesses and advising with their queries by telephone.
Management Trainee/ Executive Assistant to the CEO
Edna Group, Sri Lanka
08.2005 - 12.2006
- Producing accurate and timely management accounts, payroll administration, month end
- Achieved collection target for two years & reduced the debt turnaround from 120 days to 60 days.
- Weekly reconciling client accounts, arranging payment plans & Dispute investigation and resolution.
- Overseeing credit control procedures Preparing financial reports on age analysis, sales & collection.
- Manage commissions, service agreements & maintain purchase ledger.
- Producing accurate and timely financial reports Dealing with budget holders, report accurate management information.
Customer Service Advisor – Apprenticeship
DFCC Bank, Sri Lanka
06.2003 - 08.2004
- Provide financial advice and information for customers.
- Managing higher purchase agreements on vehicle sales Cashiering & processing documentations.
Education
MSc - Finance & Strategy
Manchester Metropolitan University
Graduate Certificate - International Management
Salford University
Bachelor of Commerce Degree -
University of Delhi
IndiaSkills
- Finance & Accountancy
- Cash & Bank reconciliations
- Compliance knowledge
- NetSuite, MS Dynamics, Cívica & Sage
- Credit Control & Problem Solving
- Stakeholder management
- Data analysis
- Strong Excel & other finance /payment systems
References
Available on request.
Volunteer Experience
Age UK, Stockport, Volunteer Benefit Adviser, 2012-12, 2013-08, Providing financial advice to customers, filling applications, and calculating benefits.
Timeline
Income Officer
The Trafford & Stockport College Group
01.2024 - 07.2025
OTC Associate
Clear Course LLP
01.2023 - 06.2023
Credit Controller
Johnnie Johnson Housing
06.2022 - 12.2022
Credit Controller
Wright & Morten Veterinary Practice
03.2017 - 07.2017
Customer Service Assistant
World Duty Free Group, Manchester Airport
06.2014 - 01.2017
Accounts Assistant
MCC Accountants
08.2010 - 03.2011
Management Trainee/ Executive Assistant to the CEO
Edna Group, Sri Lanka
08.2005 - 12.2006
Customer Service Advisor – Apprenticeship
DFCC Bank, Sri Lanka
06.2003 - 08.2004
MSc - Finance & Strategy
Manchester Metropolitan University
Graduate Certificate - International Management
Salford University
Bachelor of Commerce Degree -
University of Delhi