Shakila Yeasmin Tithi
Barking,United Kingdom
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2026
2026
years of professional experience
Work History
Panza Mia
- 03.2025
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Cooking intern
Paulo
City of London, united kingdom
12.2024 - 03.2025
- Showcased creativity in dish presentation, enhancing visual appeal of meals.
- Streamlined meal preparation process through prepping ingredients prior to busy shifts.
- Fostered a positive work culture amongst fellow interns, promoting teamwork.
- Prepared fresh ingredients for meals, ensuring superior taste and presentation.
- Assisted head chefs with complex dishes, gaining valuable culinary skills.
Customer Service Executive
Kacchi Bhai
Dhaka, Bangladesh
01.2023 - 09.2024
- Communicating with customer through different channels, Built and maintained strong, long-lasting relationships with clients by understanding their needs and delivering personalized support
- Acknowledged and resolving customer complains
- Showing and ensuring positive vive to the customer to be satisfied in all services
- Keeping product's deep knowledge to present perfectly at customer
- Processing order forms, application and requests
- Keeping records of customer interactions, transactions, connections, comments and complaints
- Communicating and coordinating with colleagues as per needful
- Collect and record customer feedback, contributing to the improvement of products and services
- Fast paced learner in any feild and execute the plan per compay goal for step up
Education
MSc - Management
University of Hertfordshire
Hatfiled 09.2024 -
BBA - Accounting & Finance
American International University Of Bangladesh
Dhaka 01.2019 - 01.2023
Skills
- Word
- Excel
- PowerPoint
- Outlook
- Social Media Management
- Customer Service Skill
- Calm under pressure
- Problem-solving
- Communication skills
- Communication
- Active Listening
- Patience
- Adaptability
Languages
English
Bangla
Reference
Paolo Roggero
manager at panza mia
SE11 5JR
+447721759406
Timeline
Cooking intern
Paulo
12.2024 - 03.2025
MSc - Management
University of Hertfordshire
09.2024 -
Customer Service Executive
Kacchi Bhai
01.2023 - 09.2024
BBA - Accounting & Finance
American International University Of Bangladesh
01.2019 - 01.2023
Panza Mia
- 03.2025
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