Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Key holder and Sales assistant
Calzedonia
05.2022 - 02.2023
Completed opening and closing procedures each day.
Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
Updated product labeling and pricing to reflect discounts and offers.
Resolved customer complaints and process issues with proactive problem-solving skills.
Operated cash registers with accuracy and processed cash and card transactions.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Maintained high levels of customer retention by resolving complex customer complaints.
Created daily checklist for cashiers to accurately complete tasks.
Performed financial transactions in a fast-paced retail store environment.
Organized inventory audits and delivered loss reports as required.
Customer Sales Assistant
Oxlane Food Centre
03.2022 - 05.2022
Handled customer enquiries promptly and professionally, consistently exceeding satisfaction KPIs.
Interacted and engaged with customers, providing guidance and expert advice to influence purchase decisions.