Shakibul Hasan
London,ENG
Summary
Dedicated professional with a strong foundation in customer assistance and event coordination, adept at working under pressure while maintaining high standards of hygiene, health, and safety. Demonstrates exceptional problem-solving skills and effective communication, with a focus on personal care assistance and safeguarding knowledge. Experienced in dementia awareness and deep cleaning, with a proven ability to work collaboratively within teams and manage time efficiently.
Overview
4
4
years of professional experience
4037
4037
years of post-secondary education
Work history
Activities Volunteer
OSJTC
Didcot, Oxfordshire
06.2023 - Current
- Positive relationships Building with Residence.
- Manual handling training
- Built Positive, nurturing relationships with Residents and families through compassionate care and support.
- Planned fun Activities for Residents.
- Communicated and enforced safety procedures.
- Welcomed new and returning clients, cultivating inclusive space.
- Monitored participants closely to maintain safe exercise practices.
- Boosted team morale through organising fun, meaningful activities.
Customer Sevice Assistant
Little India
Didcot, England
01.2023 - Current
- Greeted customers, took orders, and served meals
- Provided excellent customer service, resolving customer complaints in a professional manner
- Ensured tables were cleared and cleaned quickly and efficiently
- Collaborated with the kitchen staff to ensure timely food delivery
- Maintained clean sales floors and organising Tables.
- Follow all company policies and procedures
- Working as an efficient team Taking orders, Booking reservations, Bar work and Opening and closing the Restaurant.
Crew member
McDonald's
London, UK
06.2021 - 01.2023
- Working with the supervisor and greeting with customers.
- Great team working skills.
- Preparing food and serving to customers in a Kindly Mannor.
- Flexibly took on various roles to support workflow.
- I understand and follow health and safety and comply with food hygiene.
- I have my Certificate for Level 2 food and Hygiene.
- Maintained clean and sanitary food preparation areas and equipment.
Education
CARE CERTIFICATE - CARE CERTIFICATE
CPD ONLINE COLLAGE
HIGHER SECONDARY CERTIFICATE -
Shachindra College
Bangladeshsecondary school certificate -
Janata High school
BangladeshSkills
- Ability to work under pressure
- Customer Assistance
- Caring and strong communication
- Problem-solving skills
- Hygiene, health and safety
- Event coordination
- Personal care assistance
- Safeguarding knowledge
- Dementia awareness
- Deep Cleaning
- Team working
- Time Keeping
Timeline
Activities Volunteer
OSJTC
06.2023 - Current
Customer Sevice Assistant
Little India
01.2023 - Current
Crew member
McDonald's
06.2021 - 01.2023
CARE CERTIFICATE - CARE CERTIFICATE
CPD ONLINE COLLAGE
HIGHER SECONDARY CERTIFICATE -
Shachindra College
secondary school certificate -
Janata High school
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