SHAKEELA RAVI
Birmingh,United Kingdom
Summary
Dedicated professional with expertise in customer service, food preparation and hygiene, cash handling, and POS systems. Demonstrates strong problem-solving abilities, adaptability, and effective teamwork and communication skills. Proficient in time management and multitasking, ensuring efficient operations in fast-paced environments. Committed to delivering exceptional service while maintaining high standards of quality and efficiency.
Overview
1
1
year of professional experience
Work History
Student
Subway
Birmingham, United Kingdom
11.2024 - Current
- Created engaging social media content for student union, increased online engagement.
- Joined drama society which enhanced creativity and confidence.
- Acquired knowledge of retail operations through part-time job in clothing store.
- Painted portraits on request resulting in customer satisfaction.
- Managed over 1500 pounds per day and increased sale 10%
on Friday discount.
Cashier
Shell UK
Birmingham, United Kingdom
09.2024 - 11.2024
- Balanced till at end of day, maintaining accurate records.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled high volumes of transactions during holiday seasons efficiently.
- Managed over 100 customers
Education
Bachelor of Arts - English Literature
Thiruvalluvar University
India 06.2021 - 05.2024
Master of Science - Human Resource Management
University of Birmingham
Birmingham 09.2024 -
Diploma of Higher Education - Counselling Psychology
Christian Medical College
India 06.2022 - 09.2023
Skills
- Customer Service Skills
- Food Preparation & Hygiene
- Cash Handling & POS System
- Problem Solving & Adaptability
- Teamwork & Communication
- Time Management &Multitasking
- Foreign language fluency
- Financial budgeting
Affiliations
- Learning, Reading, Writing, Coding
Accomplishments
- National Youth Parliament -Represented Tamil Nadu
- Best Cook Certificate in College
- Shakespeare's Competition -State level 3rd prize
Timeline
Student
Subway
11.2024 - Current
Cashier
Shell UK
09.2024 - 11.2024
Master of Science - Human Resource Management
University of Birmingham
09.2024 -
Diploma of Higher Education - Counselling Psychology
Christian Medical College
06.2022 - 09.2023
Bachelor of Arts - English Literature
Thiruvalluvar University
06.2021 - 05.2024
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