Shaista Kauser
Rochdale,Lancashire
Summary
I am motivated and reliable bilingual speaker fluent in Mirpuri Punjabi and English, with strong communication and listening skills. Experienced in helping people understand spoken and written information accurately and professionally. Able to work in healthcare, legal, education, and customer service settings while maintaining confidentiality and cultural sensitivity.
Overview
14
14
years of professional experience
Work history
Lunchtime Organiser at Ashfield Valle
Ashfield Valley
2014.01 - 2021.01
Assisted children with food preparation as needed.
Promoted positive behaviour and table etiquette.
Oversaw children during outdoor and indoor play activities.
Provided comfort to children in distress.
Managed minor injuries such as cuts, grazes, and bruises.
Facilitated games and activities for children's engagement.
Lunchtime Organiser at St Johns Primar
St Johns
2007.05 - 2014.01
Duties as listed above
Education
NVQ in Health and Social Care -
Hopwood Hall College
Rochdale 09/1996 - 06/1998
NVQ in Healthcare within a Nursing Home Setting -
Laurel Grove
Rochdale /2001 - /2001
Skills
Fluent in Mirpuri, Punjabi, and English
Verbal interpretation and translation
Communication skills
Cultural awareness and sensitivity
Confidentiality and professionalism
Active listening
Time management and organization
Ability to remain calm under pressure
Multitasking
Languages
English
Fluent
Mirpuri
Fluent
Punjabi
Fluent
Timeline
Lunchtime Organiser at Ashfield Valle
Ashfield Valley
2014.01 - 2021.01
Lunchtime Organiser at St Johns Primar
St Johns
2007.05 - 2014.01
NVQ in Health and Social Care -
Hopwood Hall College
09/1996 - 06/1998
NVQ in Healthcare within a Nursing Home Setting -
Laurel Grove
/2001 - /2001