Shaili Obuseh
Gravesend,Kent
Summary
Dynamic and results-driven professional with a strong foundation in communication, leadership, and sales. Demonstrates exceptional time management and planning skills, ensuring efficient event coordination and retail merchandising. Adept at public speaking and motivating teams, with a proven track record in health and safety compliance and basic accounting. Committed to delivering outstanding customer service through effective complaint resolution and money handling. Aspires to leverage expertise in teamwork and guidance to drive organisational success.
Overview
3
3
years of professional experience
Work History
Sales assistant
Bershka
11.2024 - 01.2025
- Assisted customers in locating specific items to boost satisfaction.
- Delivered exceptional after-sales service, encouraging repeat business.
- Followed company procedures and guidelines for smooth retail operations.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Operated cash registers with accuracy and processed cash and card transactions.
Assistant Dispenser
Osbon Pharmacy
07.2024 - 07.2024
- I developed skills in customer service by interacting with customers, addressing their queries and concerns, and providing information about their general health
- I learnt about the importance of attention to detail as I was ensuring the correct medicine and dosage was dispensed and meticulously checking for potential errors
- My time management and organisational skills was practiced as I had to balance multiple tasks such as preparing prescriptions and handling customer inquiries
- As I had to manage inventory, stock shelves, and maintain a clean and orderly work environment
- Processed transactions efficiently using till
Assistant Caterer
Nina's Nibble's (Family Business)
07.2022 - 01.2024
- Prepared and promoted authentic Nigerian dishes
- Coordinated transport logistics for catering supplies and equipment to and from event locations.
- Developed innovative catering concepts, staying ahead of industry trends and enhancing service offerings.
- Documented inventory levels and placed orders for replenishment, avoiding shortages during peak times.
Assistant Librarian
Mayfield Grammar School Gravesend
09.2022 - 01.2023
- I developed helpful research skills as I aided with finding information for academic projects and teaching others how to use research tools and database
- Problem solving was also a key part of the job as I had to address issues like finding and replacing misplaced books or resolving technical difficulties
- I honed my teamwork skills by working with other library staff and collaborating on projects
- Organised and conducted library tours for new users, highlighting key facilities and available services.
- Provided academic support to young children
Education
GCSE -
Mayfield Grammar School Gravesend
A-level - Chemistry, Biology and Business Studies
Mayfield Grammar School
2025
Skills
- Communication
- Leadership
- Conflict Resolution
- Time Management
- Planning
- Teamwork
- Public Speaking
- Motivation
- Guidance
- Basic accounting
- Health and Safety Compliance
- Event coordination
- Money handling
- Complaint resolution
- Retail merchandising expertise
Timeline
Sales assistant
Bershka
11.2024 - 01.2025
Assistant Dispenser
Osbon Pharmacy
07.2024 - 07.2024
Assistant Librarian
Mayfield Grammar School Gravesend
09.2022 - 01.2023
Assistant Caterer
Nina's Nibble's (Family Business)
07.2022 - 01.2024
GCSE -
Mayfield Grammar School Gravesend
A-level - Chemistry, Biology and Business Studies
Mayfield Grammar School
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