Shailesh Haldankar
CHEPSTOW,UK
Summary
Meticulous housekeeping supervision professional with 24 years of experience motivating hardworking cleaning teams. Assesses daily requirements and delegates assignments for well-coordinated housekeeping services. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeping supervisor
Delta Hotel by Marriott St. Pierre, country club
Chepstow , Monmouthshire
10.2013 - Current
- Signing the key register while collecting the keys.
- Conducting briefings in the department.
- Co-coordinating with front office and Engineering.
- Maintaining guest supply track.
- Ensuring all associates follow the brand standards.
- Maintaining the quality of rooms.
- Playing major role in handling Lost and Found.
- Conducted the Article inventory and key inventory on a monthly basis.
- Conduct training on flower art for the associate for increasing the guest satisfaction survey.
- Handled Laundry as and when required.
- Room checking and release.
- Prepared allocations to create stable team coverage and meet hotel guest needs.
- Handled POD shifts.
- Completed room discrepancy report.
- Completed shift reports for smooth handovers and front office operations.
Housekeeping executive
GOA RESORT & SPA Marriott
Goa , India
02.2008 - 09.2013
- Handled Uniform room and Laundry.
- Signing the attendance register and key register while collecting the keys.
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Coordinate with front office and maintenance staff to complete fixture and fitting repairs.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Conducting briefings in the department.
- Ensured all associates follow the brand standards.
- Maintained faultless cleanliness standards to exceed guest expectations and encourage repeat visits.
- Handling contract bills of the department such as (flower bills, Eco- clean)
- Room checking and release
- Played major role in handling lost & found.
- Conduct training on towel art for the associate for increasing the guest satisfaction.
Housekeeping supervisor
Marriott St Pierre Hotel & Country Club
Chepstow , Monmouthshire
11.2004 - 11.2007
- Checking the rooms to Marriott brand standards.
- Cleaning the rooms and maintaining the Marriott brand standards.
- Reporting any Engineering issues and checking those had been completed.
- Responsibility for the upkeep of the hotel public area.
- Provided first-class hospitality and ensured great guest satisfaction.
- Training new associates and introducing them to the Marriott culture.
Trainee Supervisor - Housekeeping
GOA Marriott Resort
Goa , India
07.2000 - 11.2004
- Signing the attendance register and key logbook while collecting keys.
- Taking associates briefings, Inventories and the other work task.
- Maintained all necessary supplies and equipment required for the tasks on hand.
- Audit room cleanliness.
- Maintained all supplies, ensuring Brand Standards and minimising waste.
- Familiar with guest facilities and fire and emergency procedures.
- Managed Housekeeping desk for an entire shift.
- Handled logbook updating for the takeover shift.
Technical support executive
Siemens
Goa , India
05.1997 - 09.1999
- Tested function of X-ray machine equipment and completed quality repairs.
- Used logbook to track support tickets and document actions.
- Understand and analysed operational requirements for suitable recommendations for clients.
- Followed technical documentation for accurate installation, maintenance work.
Education
High School Diploma -
Goa Board Of Secondary And Higher Secondary Educ.
Goa , India03.1993
ITI - Mech. Radio and TV
Industrial Training Institute
Farmagudi Goa India 08.1994 - 07.1996
Associate of Arts -
Goa University
Goa10.2001
Skills
- Deep cleaning
- Hospitality expertise
- Housekeeping cost reduction methods
- Housekeeping staff training
- Monitoring deadlines
- Inter-department collaboration
- Time management
- Communication skills
Timeline
Housekeeping supervisor
Delta Hotel by Marriott St. Pierre, country club
10.2013 - Current
Housekeeping executive
GOA RESORT & SPA Marriott
02.2008 - 09.2013
Housekeeping supervisor
Marriott St Pierre Hotel & Country Club
11.2004 - 11.2007
Trainee Supervisor - Housekeeping
GOA Marriott Resort
07.2000 - 11.2004
Technical support executive
Siemens
05.1997 - 09.1999
ITI - Mech. Radio and TV
Industrial Training Institute
08.1994 - 07.1996
High School Diploma -
Goa Board Of Secondary And Higher Secondary Educ.
Associate of Arts -
Goa University
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