SHAILESH DESHPANDE

Assisted in managing rollout of optical fibre cable (OFC) projects for national long distance (NLD) networks.

Supported execution of gram panchayat connectivity initiatives under government programmes.

Facilitated stakeholder engagement with local authorities to secure necessary approvals.

• Assisted in managing portfolio of M&G with over 700 sites.
• Supported operations in achieving acquisition revenue and service quality goals across all business lines.
• Helped maximise service requests by setting monthly sales targets.
• Aided in exploring alternative revenue opportunities within current portfolio.
• Collaborated with customer organisation members to foster positive relationships.
• Contributed to strategies aimed at improving customer satisfaction scores.
• Assisted in managing annual incremental IP revenue and growth.
• Coordinated with cross-functional teams to ensure smooth operational processes.
• Helped with vendor management and timely issue resolution for customer service delivery.
• Identified opportunities to reduce costs while enhancing revenue to meet annual operating plans.

• SPOC for all operators for technology upgradation and contributed to institutional acquisition in Maharashtra and Goa.
• Maintaining smooth relationships with customers to ensure continuous business.
• Leading, mentoring, and monitoring the performance of team members through regular structured reviews in order to ensure efficiency in process operations and to meet the project targets for the operator for upgradation activities.
• Conducting meetings at various levels of State Administration, i.e. Mantralaya, Divisional Commissioner, Municipal Commissioner, District Collector, Tahsildars, etc.
• Participation in decision-making meetings with respect to the introduction of various state-level government policies, with a crystal clear analysis of their implementation within the Circle.
• Negotiation and resolution at hold sites with the authority and the public at large to enhance the overall output without revenue leakage.
• Initiating the creation of various documents and formats, such as purchase requisitions, purchase orders, PO amendments, PO cancellations, contracts, and projects. As per the requirement, I spearheaded project implementation entailing activities such as inviting quotations from various partners and vendors, in consultation with SCM, for various services.
• Forecasting fund management/AOP as per the requirements of the function and providing necessary assistance.
• Handling surveys of premises, technical negotiations with owners, documentation such as NOCs, agreements, obtaining clearance from the legal department, approvals from finance, processing payments, getting basic infrastructure work from vendors, and finally handing over to the technical team for equipment installation.

• Supported acquisition of new properties for telecom cell site installations.
• Assisted acquisition team in meeting project requirements.
• Facilitated negotiations and closures with property owners and developers.

• Handling Airtel customers for the execution of their different projects in 2G, 3G, and 4G technologies.
• Managing cross-functional teams in the planning and implementation of multiple projects for the timely completion of projects within the budget.
• Effectively communicate project status to project stakeholders, and discuss issues in the weekly call.
• Coordinate with different infrastructure vendors for equipment and infrastructure delivery.
• Present project reports to Portfolio Directors.
• Track project milestones and deliverables.
• Financial planning of the allocated CAPEX and OPEX budgets.
• Review the business case requirements.
• Continuous process improvement plans, knowledge sharing, etc.
• Coach, mentor, and motivate team members, influencing them to take positive action and accountability for assigned work.
• Responsible and accountable for the coordinated management of multiple projects directed towards strategic business, and other organisational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organisation.

• Monitored site-related work on a daily basis.
• Conducted site visits to assess progress.
• Assisted in expediting work and resolving site-related issues.
• Ensured early commissioning of projects.
• Tracked progress and performance of key vendors.
• Informed vendors about any slippages encountered.
• Visited proposed sites to collect necessary information for technical feasibility studies and further planning.
• Coordinated finalisation of installation locations with real estate and planning departments.
• Supported layout design for ground-based sites according to regulations and equipment requirements.
• Followed up with vendors for timely delivery of equipment and services.
• Assisted with foundation construction site supervision and coordination with various departments to resolve civil-related issues.