SHAIKH MOHAMMED ESSA
Dewsbury,UK
Summary
A versatile and result-oriented professional with over 24 years of expertise in operations management, housekeeping, facility management, and takeaway delivery. Adept at strategic planning, project management, and optimizing operational efficiency while ensuring exceptional customer service, seeking opportunities to leverage diverse experiences in a dynamic and challenging environment.
Overview
27
27
years of professional experience
Work History
Delivery Driver
M/S Pioneer Takeaway
Dewsbury, UK
07.2024 - 01.2025
- Delivered food and beverages promptly, ensuring customer satisfaction
- Managed multiple orders efficiently, adhering to time constraints and maintaining a clean driving record
- Addressed customer inquiries and resolved complaints professionally
- Ensured vehicle readiness through regular maintenance checks
- Coordinated with restaurant staff to ensure accurate and timely order dispatch
Operations Manager
M/s Al Falaj Building Maintenance
06.2015 - 12.2023
- Company Overview: UAE
- Directed manpower planning, site surveys, and client requirement assessments to ensure operational efficiency
- Oversaw staff recruitment, accommodation, and transport arrangements, including visa processing
- Managed vendor relationships and prepared budgets, ensuring cost-effectiveness and profitability
- Maintained P&L for individual sites and monitored quality standards across projects
- Led training initiatives, enhancing team performance and customer satisfaction
- UAE
Manager
M/s Sunlink Cleaning Services
Jizan
04.2014 - 05.2015
- Company Overview: Jizan, KSA
- Supervised daily housekeeping activities, maintaining the highest cleanliness and safety standards
- Recruited and trained housekeeping staff to meet operational needs
- Coordinated with clients to prepare proposals and ensure service quality
- Jizan, KSA
Regional Head – Tamil Nadu
M/s Sanjay Maintenance Services Pvt. Ltd.
, India
05.2001 - 08.2013
- Company Overview: India
- Led business operations, achieving sales targets and ensuring compliance with statutory regulations
- Developed new business opportunities and implemented service enhancements
- Oversaw recruitment, training, and performance management of staff across branches
- India
Cashier cum Accountant
Sagar International Restaurant
Chennai
06.1998 - 04.2001
- Company Overview: Chennai International Airport
- Handled cash transactions, telephonic orders, and delivery services
- Prepared financial reports and ensured accurate record-keeping
- Chennai International Airport
Education
Bachelor of Business Administration - Marketing Management
Tamilnadu University
Level 3 Foundation Diploma - Health & Social Care
UK
Skills
- Operations & Logistics Management
- Strategic Planning & Business Development
- Team Leadership & Training
- Customer Relationship Management
- Budgeting & Profitability Analysis
Languages
Proficient in English
Hindi
Marathi
Tamil
Malayalam
Basic Arabic
Personal Information
- Date of birth: 04/07/74
- Gender: Male
- Nationality: India
- Marital status: Married
- Religion: Islam
Affiliations
- Cricket
Timeline
Delivery Driver
M/S Pioneer Takeaway
07.2024 - 01.2025
Operations Manager
M/s Al Falaj Building Maintenance
06.2015 - 12.2023
Manager
M/s Sunlink Cleaning Services
04.2014 - 05.2015
Regional Head – Tamil Nadu
M/s Sanjay Maintenance Services Pvt. Ltd.
05.2001 - 08.2013
Cashier cum Accountant
Sagar International Restaurant
06.1998 - 04.2001
Level 3 Foundation Diploma - Health & Social Care
UK
Bachelor of Business Administration - Marketing Management
Tamilnadu University
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