SHAHZEENA MALIK
Amsterdam
Summary
Coordinate cross-organisation project and programme activity across international higher education and multi-stakeholder settings. Lead strategic workstreams with structured stakeholder engagement and evidence-based reporting. Ensure communication, compliance, and on-time delivery.
Overview
3
3
Languages
6
6
years of professional experience
Work History
MULTI-COUNTRY PROJECT ADMINISTRATOR
Verian Group
10.2025 - Current
- Managed project documentation, including initiation, planning, and execution phases, to support successful project delivery.
- Accurately tracked all contracts, subcontracts, purchase orders and change orders to maintain project schedules and cost.
- Acted as first point of call for queries around deliverables and problem solving to maintain smooth running operations.
CANDIDATE SUPPORT OFFICER
Royal College of Surgeons
London
11.2024 - Current
- Managed inbound customer service calls, resolving queries and complaints to enhance customer satisfaction.
- Utilised CRM systems to track customer interactions, fostering personalised support based on customer history.
- Maintained detailed records of customer interactions, providing valuable insights for improving service delivery.
Project Coordinator
University of Cambridge
03.2022 - 09.2022
- Led weekly project status meetings, providing stakeholders with timely updates and adapting project plans to ensure alignment with evolving project needs.
- Implemented quality control procedures to ensure deliverables consistently met client expectations, enhancing client satisfaction.
- Supported project initiation activities by defining project scope, objectives, and deliverables that aligned with business goals, facilitating clear project direction.
COMMUNICATIONS COORDINATOR
UN Women
01.2021 - 03.2022
- Developed communication and public relations strategies based on company principles.
- Managed social media platforms, crafting engaging content to foster community growth and interaction.
- Drafted and edited press releases, newsletters, and web content, maintaining brand consistency.
Education
Erasmus Mundus Master's - Women and Gender Studies
University of York, UK & University of Bologna, Italy
YorkBSc (Hons) - Political Sciences, Minor in Education
Lahore University of Management Sciences
LahoreSkills
- Programme & Project Coordination (Asana, Mondaycom, Jira, SAP S/4HANA)
- Data & Records Management (Microsoft Office, Airtable, Salesforce)
- Regulatory Affairs & Compliance Support (SimplerQMS, SAP GRC)
- Risk & Dependency Tracking (Excel, Power BI)
- Qualitative & Quantitative Data Analysis (Excel, SPSS)
- Process & Workflow Improvement (Microsoft Power Automate)
- Stakeholder engagement
Websites, Portfolios, Profiles
https://www.linkedin.com/in/shahzina-malik-1861241a3/
ADDITIONAL EXPERIENCE
- Master's Dissertation: Comparative analysis of regulatory approaches to the decriminalisation of sex work in Pakistan.
- Undergraduate Dissertation: Field research on labour market inequalities and the agricultural gender pay gap in rural Punjab.
- Gender-Based Violence Research: Survey design, fieldwork and evidence synthesis across diverse socioeconomic communities.
- George Mason University (USA): Fully funded programme in U.S. politics, governance and public policy.
Languages
English
Proficient
C2
Dutch
Beginner
A1
Italian
Beginner
A1
Interests
- Flying (Private Pilot's Lessons Ongoing)
- Adventure Sports (Skydiving, Paragliding)
- Travel (20 countries)
Soft Skills
- Empathetic and Good Listener
- Teamwork and Leadership
- Critical Thinking
- Multicultural Communication
Timeline
MULTI-COUNTRY PROJECT ADMINISTRATOR
Verian Group
10.2025 - Current
CANDIDATE SUPPORT OFFICER
Royal College of Surgeons
11.2024 - Current
Project Coordinator
University of Cambridge
03.2022 - 09.2022
COMMUNICATIONS COORDINATOR
UN Women
01.2021 - 03.2022
Erasmus Mundus Master's - Women and Gender Studies
University of York, UK & University of Bologna, Italy
BSc (Hons) - Political Sciences, Minor in Education
Lahore University of Management Sciences