Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAHZAIB SHAHZAIB

Waiter
Glasgow ,Lanarkshire

Summary

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Self-assured Head Waiter decreases employee stress while increasing customer satisfaction and overall revenue. Fantastic attention to detail and understanding of food and beverage pairings. Specialize in modernizing service standards for long-term restaurant success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Senior Waiter

Namak Mandi Restaurant
Glasgow , Lanarkshire
08.2023 - Current
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Trained staff members on use of POS system.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Waitress Supervisor

Peradise Restaurant
Dinga , Pakistan
11.2019 - 07.2023
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Supervised food presentation and plating to enhance visual appeal.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Education

SCQF LEVEL 6 - Computing

City of Glasgow College
Glasgow
06.2024

Skills

Guest seating arrangements

Food and beverage pairings

Cash handling

High-volume dining

Dining area maintenance

Front-of-house display creation

Food station setup

Daily specials memorization

Timeline

Senior Waiter

Namak Mandi Restaurant
08.2023 - Current

Waitress Supervisor

Peradise Restaurant
11.2019 - 07.2023

SCQF LEVEL 6 - Computing

City of Glasgow College
SHAHZAIB SHAHZAIBWaiter