SHAHZAD MOHIUD DIN
Hounslow,UK
Summary
Dedicated professional with a strong foundation in customer service, communication, and relationship management. Skilled in time management, problem solving, and working effectively under tight timescales. Known for flexibility, enthusiasm, and the ability to collaborate as a team player while maintaining high stamina in demanding environments. Committed to delivering exceptional results and fostering positive client relationships.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
GROUND OPERATION AGENT
BRITISH AIRWAYS
Hounslow, Middlesex
2023.10 - Current
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Completed duties to deliver on targets with accuracy and efficiency.
- Followed company guidelines whilst carrying out all tasks, promoting uniformity in procedures.
- Maintained safety standards whilst handling heavy machinery for loading and unloading purposes.
TRANSPORT INDUSTRY (Mini cap driver)
SELF EMPLOYEE
Hounslow, Middlesex
2016.06 - 2023.08
· Serve community in transport industry.
SECURITY OFFICER
SEAL SECURITY (UK) LTD
London
2013.03 - 2016.06
- Carrying out externals, internals building Patrols
- Meet & greeting at (F.H.O) when guests and staff members came in a building
- Ensuring that all the premises are according to health and safety procedures
- To use CCTV in control room with full operation (DVR)
- Cover Bloomberg reception on weekends and provide all customer services with a standard of quality which is required at blue chip environment
Education
Post Graduate Diploma - Business Administration
London Reading College
2007.01 - 2008.06
Master of Business Administration - Marketing
University of Punjab
1999.01 - 2002.03
Bachelor of Commerce -
University of Punjab
1997.07 - 1999.12
Skills
- Customer service
- Communication
- Time management
- Relationship management
- Problem solving
- Stamina
- Enthusiasm
- Flexibility
- Team player
- Ability to work to tight timescales
Custom
Full, UK Licence, Available upon request
Timeline
GROUND OPERATION AGENT
BRITISH AIRWAYS
2023.10 - Current
TRANSPORT INDUSTRY (Mini cap driver)
SELF EMPLOYEE
2016.06 - 2023.08
SECURITY OFFICER
SEAL SECURITY (UK) LTD
2013.03 - 2016.06
Post Graduate Diploma - Business Administration
London Reading College
2007.01 - 2008.06
Master of Business Administration - Marketing
University of Punjab
1999.01 - 2002.03
Bachelor of Commerce -
University of Punjab
1997.07 - 1999.12