Shahrukh Sheikh
London,Greater London
Summary
MBA candidate in Supply Chain Management with 9 years of experience in operations, training, logistics, and digital transformation. Skilled in building Power BI dashboards and automation tools that cut reporting time by 40+ hours/month and improved decision-making. Proven record of leading teams of up to 78 employees, delivering 2 major international transitions (Canada Imports & USA Exports), and achieving 95%+ KPI compliance. Passionate about applying consulting approaches to build resilient and efficient organisations.
Overview
10
10
years of professional experience
Work history
Careers Coach
University of Sunderland in London
London
06.2025 - Current
- Managed over 100 student enquiries and coordinated monthly one-on-one bookings exceeding 20.
- Promoted CV, LinkedIn, and cover letter resources, achieving 76% attendance at 1-2-1 sessions.
- Supported career events with over 60 registrations and a 65% turnout.
- Provided peer-based support to facilitate an inclusive environment for diverse student community.
- Collaborated with Employment & Enterprise team to enhance drop-in services and resource visibility.
Students’ Union Crew
University of Sunderland in London
London
04.2025 - Current
- Delivered over 10 campaigns and events each semester, increasing student engagement by 20% annually.
- Coordinated logistics for over 500 students across multiple campuses to ensure smooth event execution.
- Achieved 95% on-time delivery of scheduled programmes through effective resource management.
- Collected structured feedback from more than 200 students to enhance student services.
Assistant Manager
WNS Global Services
Pune
05.2022 - 01.2025
- Managed and developed a 78-member logistics operations team, consistently achieving over 95% on KPIs.
- Delivered two cross-border transitions, reducing average handling time by approximately 12%.
- Built automated dashboards using Power BI and Excel, saving around 40 hours per month in reporting.
- Collaborated with stakeholders across four geographies to align processes and realise approximately 15% cost efficiencies.
Training Mentor
Atidiv
Pune
10.2019 - 05.2022
- Delivered onboarding for over 150 hires annually, reducing time-to-competence by approximately 20%.
- Designed more than 15 learning interventions, enhancing quality metrics by around 8%.
- Developed Power BI dashboards, decreasing manual reporting efforts by nearly 30%.
- Supported three international migrations, achieving 100% SLA compliance throughout transitions.
Process Trainer
Hinduja Global Solutions
Pune
09.2015 - 06.2019
- Conducted onboarding and skills training for over 200 employees, achieving an 85% pass rate in assessments.
- Created more than 25 standard operating procedures, reducing escalations by 12%.
- Completed five training needs analyses with clients, improving customer satisfaction by 9%.
- Tracked post-training performance, enhancing productivity by 10%.
- Delivered refresher programmes to over 50 staff, raising compliance by 7%.
Education
Master of Business Administration - Supply Chain Management
University of Sunderland in London
London 01.2025 -
Bachelor of Engineering - Mechanical Engineering
Nagpur University
India 08.2011 - 07.2015
Skills
- Digital Tools: MS Excel (advanced), Power BI dashboards, PowerPoint, SAP familiarity, automation (Power Automate)
- Leadership & Training: Managed 78-member teams, onboarding, TNI/TNA, coaching, CSR initiatives
- Consulting & Stakeholder Engagement: Process redesign, client collaboration, continuous improvement initiatives
- Project Management: Transition delivery (Canada imports, USA exports), event management, cross-border mapping
- Research & Analysis: MBA dissertation on Digital Transformation for Supply Chain Visibility in Sea Freight, academic projects on FMCG megatrends (Skechers, New Balance)
Timeline
Careers Coach
University of Sunderland in London
06.2025 - Current
Students’ Union Crew
University of Sunderland in London
04.2025 - Current
Master of Business Administration - Supply Chain Management
University of Sunderland in London
01.2025 -
Assistant Manager
WNS Global Services
05.2022 - 01.2025
Training Mentor
Atidiv
10.2019 - 05.2022
Process Trainer
Hinduja Global Solutions
09.2015 - 06.2019
Bachelor of Engineering - Mechanical Engineering
Nagpur University
08.2011 - 07.2015
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