SHAHRUK CHAUDHRY
London
Summary
Dynamic professional with a strong foundation in leadership, sales, and team management. Demonstrates expertise in operations and technology, leveraging negotiation skills to drive business success. Committed to fostering collaborative environments that enhance productivity and achieve organisational goals.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
Sales Consultant
Vodafone UK
London
2025.05 - Current
- Dealt with customer queries effectively, maintaining high quality service standards.
- Built strong relationships with customers, resulting in repeat business.
- Managed key accounts resulting in increased profitability for the company.
- Closed complex deals with a strategic and customer-focused approach.
- Identified prospect needs and offered appropriate products and services.
Rental Negotiator
Rose Bank - Part Time
London
2022.06 - 2024.12
- Negotiating rental agreements and terms with prospective tenants
- Ensuring compliance with legal and regulatory requirements
- Managing and maintaining relationships with landlords and tenants
- Handling tenant inquiries and resolving issues promptly
- Coordinating property viewings and inspections
General Manager
Onitt T/A Virgin Media O2
London
2016.01 - 2024.06
- Ensuring the store consistently delivers extraordinary customer service and experiences
- Achieving performance targets and other measures set by the business
- Delivering regular reviews and effective coaching to help grow talent and succession within the store
- Driving productivity and efficiency in line with budgets and guidelines using commercial reporting to maximize profit and revenue
- Adhering to key compliance requirements regarding store standards, Health & Safety, cash management, security, and stock management
- Exploring internal and external opportunities to grow revenue year on year
- Monitoring daily store activity and targets through daily briefings and key business information dissemination
- Leading team performance alongside the store leader and conducting monthly 1-2-1s
Assistant Store Manager
Onitt T/A Virgin Media O2
London
2014.11 - 2016.01
- Supporting the store manager in daily operations
- Enhancing customer satisfaction through personalized recommendations
- Assisting in achieving store sales targets and performance measures
- Coaching and developing sales team members
Senior Sales
Onitt T/A Virgin Media O2
London
2014.07 - 2014.10
- Leading sales initiatives and providing excellent customer service
- Assisting customers with product selections and digital solutions
Education
A Levels - Maths B, Economics C
Sir George Monoux College
London 2011.01 - 2012.12
GCSE - Maths A, Science A, English BB
Walthamstow Academy
London 2005.01 - 2010.01
Skills
- Leadership
- Sales
- Team Management
- Operations
- Tech
- Negotiation
LANGUAGES
English Native
Punjabi Proficient
Urdu Proficient
Accomplishments
- Multiple Successful Product Launch: Orchestrated a highly successful product launch that propelled our store to achieve the highest revenue within the company, showcasing exceptional strategic planning and execution abilities.
- Rapid Career Achievement: Achieved the distinction of being the youngest individual promoted to a managerial role, reflecting exceptional leadership potential and a robust understanding of business operations within the telecommunications sector.
- Leadership of Major Flagship Store: Spearheaded operations at the company’s largest store, effectively managing a diverse team and complex workflows to maintain high standards of service and operational efficiency.
Timeline
Sales Consultant
Vodafone UK
2025.05 - Current
Rental Negotiator
Rose Bank - Part Time
2022.06 - 2024.12
General Manager
Onitt T/A Virgin Media O2
2016.01 - 2024.06
Assistant Store Manager
Onitt T/A Virgin Media O2
2014.11 - 2016.01
Senior Sales
Onitt T/A Virgin Media O2
2014.07 - 2014.10
A Levels - Maths B, Economics C
Sir George Monoux College
2011.01 - 2012.12
GCSE - Maths A, Science A, English BB
Walthamstow Academy
2005.01 - 2010.01