SHAHRIAR JAHAN LIPU
Barking,Barking and Dagenham
Summary
Accomplished professional with extensive knowledge in restaurant operations and a proven track record of leading kitchen teams effectively. Demonstrates expertise in managing dietary restrictions, ensuring food safety compliance, and utilising restaurant equipment efficiently. Skilled in rapid decision-making and flexible service delivery, with a strong understanding of menu intricacies and payment processing. Committed to enhancing customer satisfaction through exceptional service and operational excellence.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
Work history
Kitchen staff member
Margot Green
Clapham, Lambeth
2025.08 - Current
- Delivered exceptional customer service by addressing dietary requirements effectively.
- Supported chefs by completing daily tasks promptly and accurately.
- Maintained refrigerator temperature logs to adhere to food safety regulations.
- Optimised kitchen workflow by ensuring a clean and organised workspace.
- Cleaned utensils and equipment to maintain hygiene standards.
Waiter service manager
Thai Imperial Restaurant
Gants Hill, Redbridge
2023.10 - 2025.04
- Recorded customer orders, including special requests and dietary requirements.
- Delivered dishes and drinks promptly and courteously to tables.
- Ensured welcoming environment by addressing customer inquiries and concerns.
- Arranged place settings and cleaned areas for incoming guests.
- Processed cash and card payments, issuing receipts as needed.
- Communicated orders and feedback effectively with chefs and team members.
- Recommended menu items and specials to improve customer experience and boost sales.
- Handled conflict resolution situations, ensuring customer satisfaction and loyalty.
Jr. Executive- IT
Aman Plastic Industries
Rahatmatganj, Bangladesh
2023.04 - 2024.04
- Providing technical support.
- Managing IT assets.
- Monitor and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Test and evaluate new technology
Education
MSc - Cyber Security and Forensics
University of Westminster
London 2024.09 - 2025.09
Bachelor of Science - Computing
University of Greenwich
London, ENG 2016.03 - 2022.12
Higher Secondary Certificate - Science
Ispahani Public School & College
Comilla, Bangladesh 2013.06 - 2015.07
Skills
- Restaurant operations knowledge
- Leading kitchen team interface
- Experience with dietary restrictions
- Rapid decision-making
- Restaurant equipment use
- Flexibility in service
- Menu understanding
- Food safety compliance
- Payment Processing
References
Available upon request.
Languages
Bengali
Proficient (C2)
Hindi
Intermediate
English
Upper intermediate
Timeline
Kitchen staff member
Margot Green
2025.08 - Current
MSc - Cyber Security and Forensics
University of Westminster
2024.09 - 2025.09
Waiter service manager
Thai Imperial Restaurant
2023.10 - 2025.04
Jr. Executive- IT
Aman Plastic Industries
2023.04 - 2024.04
Bachelor of Science - Computing
University of Greenwich
2016.03 - 2022.12
Higher Secondary Certificate - Science
Ispahani Public School & College
2013.06 - 2015.07