Summary
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Shahob Ansari Mohabadian

Mile End,Greater London

Summary

Friendly and enthusiastic, adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work

.Dedicated professional with a strong foundation in customer service and hospitality, excelling in handling difficult customers and conflict de-escalation. Demonstrates expertise in stock inventory control, sales persuasion, and efficient serving techniques. Known for clear communication, cultural awareness, and maintaining food hygiene practices. Committed to enhancing guest experiences through effective reservation management and dietary options guidance.


Work history

Waiter

Frankie & Benny's
  • 6 months experience
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Relayed feedback from customers to management for continuous improvement.
  • Assisted in food preparation, resulting in timely service delivery.
  • Handled payment transactions to guarantee smooth customer checkout process.

Cashier

Budgens
  • 4 months experience
  • Maintained clean and organised workspace to ensure efficient service.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Communicated product information to customers, driving informed purchases.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Certificate of Higher Education - International Business

Queen Mary University of London
London
09/2024 -

A-Levels -

Parmiter's School
Watford, Hertfordshire
09/2022 - 07/2024

Skills

  • Patient and calm nature
  • Handling difficult customers
  • Stock inventory control
  • Sales persuasion
  • Serving techniques
  • Efficient under pressure
  • Table preparation
  • Conflict de-escalation
  • Dietary options
  • Reservation management
  • Food hygiene practices
  • Clear communication
  • Punctuality
  • Cultural awareness

Affiliations

  • Music

Languages

Persian
Fluent
English
Fluent

Timeline

Waiter

Frankie & Benny's

Cashier

Budgens

Certificate of Higher Education - International Business

Queen Mary University of London
09/2024 -

A-Levels -

Parmiter's School
09/2022 - 07/2024
Shahob Ansari Mohabadian