Summary
Overview
Work history
Education
Custom
Personal Information
Timeline
Generic
Shahleeza Mansoor

Shahleeza Mansoor

Isleworth,United Kingdom

Summary

I am a highly motivated individual with exceptional interpersonal skills, who is able to communicate confidently on all levels. A strong team member with experience of team leadership and guidance; committed to excellence, having won numerous awards, both personal and team related, throughout my employment history. I am a keen business mind coupled with excellent work ethics and have what it takes for customer satisfaction. I am dedicated, determined and efficient person who is self-motivated and goal oriented. Furthermore, I feel I possess a logical approach to work and having worked in varied and multi-cultural organizations has taught me great deal about people skills. The different roles have given a great deal of exposure in customer service and have honed my interpersonal skills. "Customer satisfaction", as a primary goal enables me to do my utmost to ensure that clients' enquiries are fully dealt with, while maintaining professional demeanor at all times.

Overview

1
1
year of professional experience

Work history

Customer Service Assistant

HR Marketings
Islamabad
11.2021 - 11.2022
  • Greeting customers who enter the shop.
  • Be involved in stock control and management.
  • Assisting shoppers to find the goods and products they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers.
  • Balancing cash registers with receipts.
  • Maintain a clean and orderly environment in the store.
  • Tech savvy with working knowledge of computer systems and databases.
  • Able to balance a customer-oriented and a results-driven approach.
  • Patient and comfortable dealing with complaints.
  • Professionalism and outgoing personality.
  • Excellent communication and interpersonal skills.
  • Outstanding organizational and multi-tasking abilities.
  • Good physical endurance.

Education

Bachelors - Computer Science

Muslim Youth University

A level - Math's, Combined science, computer science

National Superior College

Certificate - Data Mining

Custom

  • Good organizational skills.
  • Flexibility and creativity.
  • Enjoy working with people.
  • Good literacy and numeracy skills.
  • Critical thinking and problem-solving.
  • Collaboration across networks and leading by influence.
  • Agility and adaptability.
  • Initiative and entrepreneurialism.
  • Effective oral and written communication.
  • Accessing and analyzing information.
  • Curiosity and imagination.

Personal Information

  • Date of birth: 02/20/03
  • Gender: Female
  • Nationality: Pakistani

Timeline

Customer Service Assistant

HR Marketings
11.2021 - 11.2022

A level - Math's, Combined science, computer science

National Superior College

Certificate - Data Mining

Bachelors - Computer Science

Muslim Youth University
Shahleeza Mansoor