Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Shahla Jhan Safurulla Jhan

Leicester

Summary

A passionate Psychology student who is deeply interested in comprehending human behaviour. Possesses strong analytical and communication skills, which are important for research and working with clients. Devoted to using psychological knowledge to promote well-being and favourable outcomes. Skilled in using technology, such as Microsoft Office, emails, and social media. Excellent problem-solving abilities and the capacity to collaborate with people from different backgrounds.

Overview

3
3
years of professional experience

Work History

Exam invigilator

Link 3 recruitment
Leicester
05.2023 - Current
  • Enhanced test security by ensuring strict adherence to exam rules and regulations.
  • Provided calm environment for candidates through effective invigilation duties.
  • Ensured fair testing conditions by meticulously checking identification documents of candidates.
  • Maintained records of attendance, enabling efficient tracking of absentees during examinations.
  • Worked as a team with other invigilators to maintain vigilance throughout the entire exam room.
  • Guided students on emergency evacuation procedures during drills or actual emergencies whilst preserving integrity of ongoing exams.
  • Prepared desks with correct exam papers and accompanying tools.
  • Assisted in exam set up, creating an organised and conducive environment for candidates.

Cover supervisor

Link 3 Recruitment
Leicester
01.2022 - 10.2024
  • Give students their assigned work, ensuring students complete the work to the best of their abilities
  • Promoted a positive educational atmosphere with clear communication and rapport building.
  • Assisted students in understanding subject material, promoting academic advancement.
  • Ensured effective learning environment by maintaining classroom discipline and management.
  • Monitored student behaviour, establishing respectful and productive learning spaces.

Retail assistant

Jhans Uk Ltd
Leicester
07.2021 - 08.2022


  • Organised displays to draw attention to inventory, and stimulate sales.
  • Built rapport with new and existing customers to boost client retention.
  • Handled customer queries and complaints, providing high-quality customer service.
  • Negotiated with suppliers for competitive prices on quality furniture pieces.
  • Used outstanding communication and problem-solving techniques to provide exceptional customer service.
  • Assisted customers in locating specific items to boost satisfaction.
  • Managed to answer over 20 calls per day.

Education

BSC - Psychology

De Montfort University
Leicester
10.2022 -

A levels -

Wyggeston and Queen Elizabeth I College
Leicester
09.2020 - 05.2022

GCSEs -

Soar Valley College
Leicester
09.2015 - 05.2020

Skills

  • Simple and complex computer skills Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint)
  • Analytical skills
  • Great communication skills
  • Problem-solving skills
  • Strong empathetic skills

Affiliations

  • Member of Islamic society at university
  • Learning languages to expand my communication skills and cultural understanding
  • Playing badminton in my free time allows me to stay physically fit and helps me develop discipline

Languages

English
Fluent
Tamil
Elementary

References

References available upon request.

Timeline

Exam invigilator

Link 3 recruitment
05.2023 - Current

BSC - Psychology

De Montfort University
10.2022 -

Cover supervisor

Link 3 Recruitment
01.2022 - 10.2024

Retail assistant

Jhans Uk Ltd
07.2021 - 08.2022

A levels -

Wyggeston and Queen Elizabeth I College
09.2020 - 05.2022

GCSEs -

Soar Valley College
09.2015 - 05.2020
Shahla Jhan Safurulla Jhan