Shahida Bhanu Rahman
Summary
Detail-oriented professional with expertise in bank reconciliations, bank account management, and customer-focused operations. Demonstrates strong leadership, team building, and public relations skills to foster collaborative environments and drive organisational success. Adapting to time management and effective communication to ensure seamless workflow and client satisfaction. Committed to leveraging core competencies to achieve operational excellence and contribute to long-term business growth.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work history
Accounts assistant
Ms Express Ltd
London
03.2015 - 09.2023
- Calculated expenditures in comparison to budget targets and reported on overages.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Completed daily and monthly bank reconciliations and noted any discrepancies.
- Verified invoices against purchase orders to support smooth execution of month-end processes.
- Stored confidential information safely and securely in line with company protocol.
- Helped with preparation of management accounts and end-month duties.
- Used correct classifications and coding for accounting transactions.
- Verified items billed against items received, following up with vendors to reconcile variances.
- Reviewed, analysed and processed overheads.
- Other administrative duties, including meeting and greeting customers face to face, responding to emails.
- Accuracy and attention to detail was essential for this role.
Community carer
Carewatch Newham
London
09.2013 - 08.2016
- Recommended clients for specific treatment programmes to aid timely recovery.
- Conducted regular health assessments, monitoring and reporting any changes to relevant healthcare professionals.
- Tackled chronic loneliness by providing tailored companionship through active listening and shared hobbies.
- Responded promptly to emergencies with quick thinking and appropriate action.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Reported on clients' progress to evaluate service impact.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Assisted in mobility exercises and routines to improve vitality.
- Monitored client progress and adapted support programmes to meet changing needs.
- Listened to clients' current struggles to signpost relevant support.
- Assessed clients and documented information for records and analysis.
- On call basis, ensuring a timely manner was kept to ensure no clients were at risk- eg missing due medication.
Speech and language therapy assistant
Mile End Hospital (Bart’s NHS)
London
04.2010 - 04.2011
- As a speech and language therapy assistant for children primary responsibility is to support speech-language pathologists in providing therapy to children with communication disorders or delays.
- Assisting in group therapy sessions, one to one sessions, home visits and school visits.
- Implementing treatment plans, and conducting activities to improve speech, language, and communication skills.
- help monitor progress, document sessions, and communicate with parents and caregivers.
- Assist in preparing materials, maintaining equipment, and creating a supportive and engaging environment for therapy sessions. Compassion, patience, and excellent communication skills were essential in this role as I was working directly with children and families.
- Role required that I speak Bengali and acted as an interpreter.
- Helped parents understand how to observe and communicate to help introduce speech.
- Referred patients and families to external medical and educational resources for further care.
- Complied with regional and national health legislation related to healthcare delivery and patients.
- Collaborated with multidisciplinary teams to provide excellent care continuity.
Breast Radiology Assistant
Kings College Hospital
London
09.2010 - 01.2013
- Completed basic administrative and clinical tasks to relieve medical professionals of busy workload.
- Kept patient waiting areas clean and orderly.
- Created and implemented organised workflows within radiography department in line with service delivery demands.
- Reviewed diagnostic image quality and sent for physician review.
- Used Software- PACs for retrieving patients images.
- Uploaded and amalgamated mammography films for reviewing by senior clinicians.
- Ensuring files are ready for the week ahead.
- Processing x-Ray images in dark room to ensure that they are in line with good techniques- ensuring no recall is made unnecessarily for clients.
- Attended further training and Continued Professional Development (CPD) through ongoing rotation opportunities.
- Monitored and updated stock levels and inventory databases.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
NCFE CACHE - Level 2 Award in Support in Schools & Colleges
Account 3
London 10.2024 - 05.2025
Bachelor of Business Administration -
Roehampton University London
London03.2022
Diploma of Higher Education - Health and social care
Tower hamlets college
London01.2013
Skills
- Bank reconciliations
- Bank account management
- Leadership
- Public relations
- Team building
- Communication skills
- Customer-focused
- Time management
Timeline
NCFE CACHE - Level 2 Award in Support in Schools & Colleges
Account 3
10.2024 - 05.2025
Accounts assistant
Ms Express Ltd
03.2015 - 09.2023
Community carer
Carewatch Newham
09.2013 - 08.2016
Breast Radiology Assistant
Kings College Hospital
09.2010 - 01.2013
Speech and language therapy assistant
Mile End Hospital (Bart’s NHS)
04.2010 - 04.2011
Bachelor of Business Administration -
Roehampton University London
Diploma of Higher Education - Health and social care
Tower hamlets college
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