Shahida Butt
Dubai,UAE
Summary
Experienced working in digital transformation with C-Level Executives from large corporate global organizations. Worked across different industry sectors including professional services, natural resources, and healthcare. Knowledge and experienced in project and agile methodologies. Possess excellent interpersonal skills and can communicate concisely. Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulated communicator with strong stakeholder service focus. Adept at leading cross-functional teams and enhancing operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Digital Project Manager
National Health Service, U.K.
London, England
02.2022 - 12.2023
- Championed the successful implementation of the Microsoft Azure Cloud Migration solution, enabling a smooth transition and optimization of a managed IaaS infrastructure
- Crafted and executed a comprehensive cloud migration roadmap, business case, scope, leading to reduction in IT headcount
- Orchestrated the decommissioning of outdated legacy systems, generating cost savings of
- Managed a pivotal workstream (develop patient booking app) within a large-scale multi-faceted NHS Digital (EPIC Patient System) Project rollout, contributing to its successful implementation across multiple hospital sites and satellite clinics
- Led deployment of M365 across hospital sites, driving enhanced collaboration and productivity for staff
- Conducted regular project meetings for key updates, budget and milestone sign-off, ensure transparency and accountability
- Form a team of deployment support champions before rollout sprints to each department.
Business Operations Manager
DaVita Corporation
U.S.A
03.2019 - 09.2021
- Implemented an ECS platform product solution to streamline the management of unstructured data content within the repository, aligning with the initiative to establish a unified patient record system
- Developed detailed project delivery plans, procurement strategies, schedules, deliverables, cost estimates, and risk & value management plans, optimizing project outcomes and resource utilization
- Developed stakeholder register, action logs, task briefing sheets, and lessons learned register to streamline project communication and documentation
- Collaborated with Chief CMO to strategize and implement 'digital welcome kiosks' across DaVita clinics, ensuring seamless deployment and optimization. Produce comprehensive SOP for standardized operations
- Partnered with Radiology to analyze and address system workflow inefficiencies, resulting in improved functionality and productivity
- Collaborated with pertinent IT support teams to identify, address, and resolve issues promptly to ensure smooth business operations
- Developed digital literacy training programs for employees in order to increase their knowledge base.
ERP Project Co-ordinator
British Standards Institute, U.K.
London, England
02.2018 - 01.2019
- Organized teams and resource allocation Enterprise Resource Planning (ERP)/Human Capital Workforce - HR Workday cloud based system
- Successfully established and managed global project working party lists, fostering effective collaboration within the Workday workstream
- Achieved a strong working relationship with vendor partners Kainos & Workday, contributing valuable insights for the BSI Workday project plan, including timelines, resource allocation, and budgeting
- Played a key role in organizing and facilitating project requirement workshops at various BSI offices, gathering essential insights for the successful Workday implementation
- Led workshops in collaboration with the vendor to redefine HR BSI pre-boarding processes, map workflows, resulting in an improved employee onboarding experience
- Collaborate closely with configuration team to develop optimal templates for core HR processes within Workday platform
- Managed day-to-day operations for Workday project including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
Client Support Manager
Sopher & Co, U.K
London, England
06.2013 - 11.2016
- Oversee and improve organizational processes and introducing an updated optimal client onboarding and KYC for better team productivity
- Organized client portfolios and information in new CCH Axcess (Financial Tax) software
- Ensure smooth process of file importation for all scanned paper based filing
- Define testing and validation criteria, assign testing roles, execute testing and gather feedback pre-production go live environment
- Work with vendor to devise staff training content and timetables
- Analyzed feedback data from staff surveys to identify areas of improvement.
- Resolved customer inquiries in a timely manner while maintaining high levels of customer satisfaction
Corporate Communications Manager
KAZ Minerals PLC, U.K
London, England
11.2007 - 09.2015
Sopher
- Assisted IPO Director for IPO Public Offering project, working with UK investment banks, lawyers and other advisors
- Develop content with stakeholders for yearly annual report project including creative design, branding, direction and production with financial PR teams
- Project manage and delivered Kaz Minerals PLC trilingual corporate website and implemented intranet site for head office and remote branches.
PMO Manager
EY (Ernst & Young), U.K
London, England
10.2012 - 05.2013
- Supported PES leaders to effectively implement CoE PMO model within EY
- Provided crucial support to Program Execution Services (PES) leaders in overseeing the implementation of a new initiative, ensuring alignment with PMO standards and best practices at EY
- Actively gathered feedback from workshop sessions to develop and enhance the PMO framework for Program Execution Services (PES)
- Strategically curated and maintained an updated list of projects within the PMO, aligning project priorities and resources with organizational objectives and strategies
- Ensured alignment of the project portfolio against EY's strategic objectives, facilitating effective decision-making and resource allocation
- Enable a culture of global collaboration, accountability, and continuous learning within the PMO by organizing virtual knowledge-sharing sessions, disseminating best practices, industry insights and arranging guest speaker sessions
Business Systems Analyst
General Electric Corporation
U.S.A
06.2004 - 11.2007
- Simultaneously managed business IT projects (GE Life Insurance and Business to Business Insurance), including running user workshops for functional requirements in GE systems
- Led call centre staff training for a new system and managed webcast administration, integrating corporate websites into the intranet
- Documented all project steps along the way to ensure a smooth transition when handing off projects.
- Deployed Windows 2000 across GE Capital European businesses and provided comprehensive system analysis, documentation, testing, and user support for platform transitions
- Troubleshot malfunctions, resolved issues, and researched new technologies for added value.
- Maintained up-to-date knowledge of industry trends, best practices, and emerging technologies related to IT systems development and implementation.
Skills
- Project Management
- PMO Framework
- Information Management
- Project Documentation
- Resource Coordination
- Interpersonal Skills
- Project Tracking
- Continuous Improvement
- Problem-Solving
- Project Development
- Organizational Skills
- Project Planning
- Stakeholder Management
- Status Reporting
- Scope Implementation
University
Graduated from Brunel University, United Kingdom (BSc Hons Computer Science and Business)
Personal Information
Nationality: British
Languages
Native in English
Certification
- Currently undergoing PMP Certification
- Six Sigma certified - greenbelt (2000)
References
References available upon request.
Timeline
Digital Project Manager
National Health Service, U.K.
02.2022 - 12.2023
Business Operations Manager
DaVita Corporation
03.2019 - 09.2021
ERP Project Co-ordinator
British Standards Institute, U.K.
02.2018 - 01.2019
Client Support Manager
Sopher & Co, U.K
06.2013 - 11.2016
PMO Manager
EY (Ernst & Young), U.K
10.2012 - 05.2013
Corporate Communications Manager
KAZ Minerals PLC, U.K
11.2007 - 09.2015
Business Systems Analyst
General Electric Corporation
06.2004 - 11.2007
Similar Profiles
Silpa KrishnaSilpa Krishna
MLSP – Staff Nurse at Health Service National Health MissionMLSP – Staff Nurse at Health Service National Health Mission
Louise ReihanaLouise Reihana
Kaitaki mana whakahaere – Regional Maori Lead at National Public Health Service, Northern Region, Health NZ, Te Whatu OraKaitaki mana whakahaere – Regional Maori Lead at National Public Health Service, Northern Region, Health NZ, Te Whatu Ora
Iain SwanIain Swan
Client Operations Representative at U.K. Health Security AgencyClient Operations Representative at U.K. Health Security Agency
Nadeem SyedNadeem Syed
Camp Supervisor at Mabani steels LLCCamp Supervisor at Mabani steels LLC
Pooja ShettyPooja Shetty
Airport Manager at Air IndiaAirport Manager at Air India