Profile
Overview
Work history
Education
Skills
Certification
Interests
Timeline

Shaheim Mwase

Joanne Pilling
1
Certification
4
Years of experience

Reliable worker with high energy and commtiment to productivity. Works well in fast-paced team environments. Frequently commended for personable disposition and professional communication.

Work history

Food and Bevergae Assistant

3 Months
Joanne Pilling | Birmingham, West Midlands | 2026.06 - Current
  • Provided detailed menu information to customers, facilitating informed choice making.
  • Mastered use of point-of-sale systems enhancing customer check-out efficiency.
  • Implemented waste reduction practices saving resources and costs.

Retail Assistant

1 Month
Home Appliance Warehouse | 2022.07 - 2022.08
  • Provided exceptional customer service to enhance shopping experience.
  • Updated stock levels on store website and monitored in-store availability to ensure customer satisfaction.
  • Assisted in managing inventory levels by tracking and ordering stock.
  • Maintained a clean and professional retail space and followed company procedures.

Education

BTEC - Business

Cadbury Sixth Form College | 2023.09 - 2024.07
GPA: Merit/Pass

BTEC First Certificate - Information and Creative Technology

University College Birmingham | 2024.09 - 2026.09

- GCSEs

Jewellery Quarter Academy | 2018.09 - 2023.07
  • English Language - Grade 4
  • English Literature - Grade 3
  • IT - Grade 4
  • Mathematics - 4
  • Combined Science - Grade 3-2

Skills

Customer Service
Friendly and helpful approach to all customers
Knowledge of microsystems systems
Knowledge of special diets
Dining area organisation
Clear communicator with experience handling inquiries

Certification

Fantasy Wings Aviation Certificate: Completed a 6-month development programme (2023-2024), building communication and confidence., Muay Thai Yellow Belt: Trained consistently 4 days a week, showing self-discipline and commitment.

Interests

Muay Thai: Builds resilience, focus, and discipline., PC Building & Tech: Enjoy solving technical problems and learning new skills., Art: Improved creativity and coordination through 4 years of practice.

Timeline

Food and Bevergae Assistant

Joanne Pilling
2026.06 - CurrentRead More

University College Birmingham

BTEC First Certificate from Information and Creative Technology
2024.09 - 2026.09Read More

Cadbury Sixth Form College

BTEC from Business
2023.09 - 2024.07Read More

Retail Assistant

Home Appliance Warehouse
2022.07 - 2022.08Read More

Jewellery Quarter Academy

from GCSEs
2018.09 - 2023.07Read More
Shaheim Mwase