Mohamed Shah Doole

· Deliver personal care (washing, dressing, toileting, etc.) to clients with complex health needs.

· Support with clinical tasks such as tracheostomy care, ventilator use, PEG feeding, and medication administration.

· Monitor and report changes in clients’ physical or emotional condition.

· Use equipment safely (hoists, wheelchairs) for mobility and transfers.

· Keep accurate care records and follow care plans.

· Provide companionship and emotional support to clients and families.

· Work closely with nurses, therapists, and other healthcare professionals.

· Follow infection control, health & safety, and safeguarding procedures.

· Participate in ongoing training for complex clinical tasks.

· Work flexible shifts, including nights and weekends, as needed.

• Responsible for the supervision of all Duty Security Officers (Internal/external) within their shift
• Working with the Duty Managers in order to protect our properties, colleagues, and guests by communicating all security/health & safety issues for follow up action if necessary and assist them when requested to do so
• To ensure that all required patrols have been performed
• To respond immediately and support the investigation of all Fire Alarm activations in accordance with the Department of Defense Fire & Emergency Plans and procedures with regard to fire
• To take the lead in investigations when required
• To respond and support all officers in the investigation of all reported thefts and criminal offences in or affecting the hotels
• To ensure the completion of all relevant incident reports, including operational issues before going off duty
• To assist in inquiries from the Police or other government departments and law enforcement agencies.

• Ensure that guests, staff and members adhere to the club rules & regulations
• Assisting Guest with TechnoShape Product
• Making the Daily Usage Reports, Weekly and Monthly Summery, KPI for the every months, revenue and departmental activities
• Attend to all guests who approach the reception area in a timely & professional manner
• Attend to guest registration procedure efficiently
• Demonstrate a thorough knowledge of basic cashiering as provided by the accounts department and to be proficient in cash handling, book keeping and cash transfers
• Conduct show around with regards to the guest /membership facilities
• Responsible for maintaining, updating and filing records beach access, lost & Found etc
• Collect the general requisition on a weekly basis and maintaining stationery stocks and ensures that relationships with colleagues maintain good spirit and team work.

• Handling Customers
• Preparing invoice, Cashiering, Taking orders thru telephone.

• Handling Clients via Social Networks (Facebook, LinkedIn and Twitter) and via telephone conversation
• Organizing Company Files and Employee personal files
• Photo Editing and publishing online image advertisement to social networks.

• Receive, direct and relay telephone messages and fax messages, maintain the general filing system and file all correspondence
• Respond to public inquiries
• Quickly and effectively solve guest challenges
• (Check-In & Check Out)
• Answer all incoming calls and handle caller's inquiries whenever possible and Team building
• Used to manage a number of projects at one time.

• Take and relay messages, provide information to callers
• Greet persons entering organization
• Prepare letters