Shahd Alkhalifa
Belfast,Antrim and Newtownabbey
Summary
Proactive and detail-oriented professional with a strong academic foundation in Procurement and Supply Chain Management, eager to leverage proven communication and organizational skills from customer care and marketing to optimize supply chain processes and contribute to operational efficiency.Proactive and detail-oriented professional with a strong academic foundation in Procurement and Supply Chain Management, eager to leverage proven communication and organizational skills from customer care and marketing to optimize supply chain processes and contribute to operational efficiency.
Seasoned professional in business administration with focus on operational efficiency and strategic planning. Capable of driving organisational success through streamlining processes, improving productivity, and fostering collaborative work environments. Skilled in utilising data analysis, project management, and problem-solving abilities to deliver high-quality business solutions.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work history
Shop assistant
Loren
Belfast, Antrim
06.2023 - 11.2023
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Promoted sales and special promotions to increase store revenue.
- Managed stock levels on shop floor for continuous product availability.
Digital marketing intern
IT Works
Sudan, Khartoum
07.2020 - 01.2022
- Engaged with customers on social media platforms, fostering a sense of community around the brand.
- Managed company blog, enhancing brand voice and values.
- Enhanced brand awareness through the implementation of innovative digital marketing tactics.
- Collaborated with graphic designers to create engaging visual content for social media platforms.
Education
Bachelor Degree - Business Administration, Procurement and Supply Chain Management
Ahfad University for Women
SudanDigital Skills Certificate - Digital Marketing
SPSS Certificate - undefined
Skills
- Problem-solving
- Data Analysis
- Negotiation
- Teamwork
- Customer Service
- Critical Thinking
- Attention to Detail
- Strategic Planning
- Financial Acumen
- Microsoft Office Suite
References
Reference available on request
Languages
Arabic
Native
English
Fluent
Experience
Oxfam NI, Shop Assistant Volunteer, Belfast, UK, 2023-06, 2023-11, Managed and organized inventory and stock, streamlining donation processing to enhance operational efficiency., Provided excellent customer service, assisting shoppers and handling sales transactions., Coordinated and supervised a team of volunteers, optimizing daily shop operations and task delegation., Optimized product placement and organized displays to improve inventory flow and customer engagement., Handled cash and managed daily financial records, ensuring accuracy.
Timeline
Shop assistant
Loren
06.2023 - 11.2023
Digital marketing intern
IT Works
07.2020 - 01.2022
Digital Skills Certificate - Digital Marketing
SPSS Certificate - undefined
Bachelor Degree - Business Administration, Procurement and Supply Chain Management
Ahfad University for Women