Shahana Sadi

• Enhanced customer service by efficiently processing transactions and addressing queries.
• Administered cash drawer, demonstrating strong financial responsibility.
• Resolved customer complaints with effective communication skills.
• Managed inventory to ensure optimal stock levels at all times.

• Answering the telephone and dealing with incoming phone calls
• Processing purchase orders and delivery notes
• Answering the front door intercom and pressing a button to open the doors
• Streamlined office operations by implementing effective filing systems.

• Streamlined stock control processes, improving efficiency in the store.
• Coordinated daily operations, ensuring smooth running of the shop floor.
• Assisted with recruitment and training of new employees for optimal workforce performance.
• Upheld company policies, creating an organised working atmosphere within the team.

• Provided emotional support to patients, improving their mental wellbeing.
• Assisted in daily living activities for enhanced patient comfort.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Delivered excellent customer service by addressing concerns of patients' families.
• Facilitated smooth communication between patients and medical staff, fostering understanding and trust.

Supplying medicines to patients over the counter

• Providing information to patients and other healthcare professionals
• Prescription receipt and collection receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
• Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
• Dispensing prescriptions and papering and packing the blister pack and assembling.