Shahal Haneef Manthrammal

• Performance Metrics: Consistently exceeded personal production rate targets by 10–15% across multiple assigned paths while maintaining a 100% quality and safety record over a consecutive 4-week period.
• Bottleneck Resolution: Proactively identified an operational constraint in the packing zone; collaborated with the floor Process Assistant to reallocate materials, effectively reducing station idle time and boosting hourly throughput.

• Team Development & Cross-Training: Spearheaded a targeted training initiative for a 40+ member crew, successfully cross-training 5 high-potential Team Members into shift-lead roles, which reduced peak-hour operational friction.
• Labor Optimization: Analyzed daily shift volume and P&L reports to realign staff scheduling, successfully reducing weekly labor costs by 5% during off-peak hours while maintaining core speed-of-service targets.
• Waste & Cost Reduction: Introduced a revised, data-driven shift-handoff audit checklist for high-value stock items, reducing weekly inventory variance and ingredient waste by 4.5% within two months.
• Escalation & Resolution: Acted as the primary floor authority for resolving critical team and workflow issues, protecting the guest experience during high-volume shifts processing up to £4,000 in hourly revenue.

• Led daily shift operations for a cross-functional team of 40+ associates, managing real-time labor tracking and reallocating headcount to consistently meet or exceed daily throughput goals.

• Monitored hourly production rates and KPIs, deep-diving into performance variances to identify localized bottlenecks and implemented instant floor layout adjustments to recover flow.

• Provided real-time coaching and performance mentoring to underperforming team members, helping them improve their personal process rates by an average of 10% within two weeks.

• Inventory Auditing: Audited and optimized product reorder points based on seasonal demand forecasting, contributing to a measurable 12% reduction in warehouse overstocking.
• Vendor Performance: Monitored and analyzed inbound supplier delivery timelines, identifying recurring logjam patterns and coordinating with vendors to improve on-time delivery rates.