Shafiqa Omari
Harrow,London
Summary
I am highly driven and motivated to provide exceptional customer service. As a passionate and hardworking individual, I excel in English communication and have great confidence. I thrive under pressure, work well within a team as well as independently, and am a confident communicator. Punctual and reliable, I can multitask and complete tasks efficiently. Moreover, with experience in retail, I bring patience and a positive attitude.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work history
SUMMER RETAIL ASSISTANT
Buckingham Palace Summer Opening
London
06.2025 - 09.2025
- I had the opportunity to work as a Summer Retail Assistant at Buckingham Palace, where our team consistently achieved daily sales targets in a busy visitor retail environment. I was involved in assisting customers with purchases, answering queries, and resolving issues efficiently, while maintaining stock levels and organizing displays. Developed strong teamwork, communication, and time-management skills in a fast-paced setting.
RETAIL ASSISTANT
John Lewis
12.2024 - 01.2025
- I had the opportunity to work as a retail assistant during the holiday season at Westfield white city. I was involved in providing customer service and meeting customer needs, whilst also ensuring the floor was filled with stock and the stock was repriced. The job required me to be on my feet for many hours of the day, as well as balancing multiple tasks whilst working as a team to ensure the store targets were met.
EVENTS COORDINATOR
Bright Network
London
09.2024
- I had the opportunity to partake as an events coordinator during Bright Network’s event day in London. I had a friendly and positive attitude whilst meeting new individuals, and I was also working alongside clients to provide the highest quality service for students looking to network. I was involved in managing queues whilst also providing guidance to students. Through this experience, I demonstrated good organizational, time management and problem solving skills.
WAITRESS
Watford Grammar School for Girls
Watford, Hertfordshire
01.2022 - 01.2023
- Working as a waitress at the school café, I assisted with food and beverage preparation and worked as a team with colleagues to achieve results. Moreover, I maintained a friendly demeanor when greeting customers and provided excellent customer service. I was also involved in cleaning the café, upholding high hygiene standards, and adhered to fire, safety, and health regulations.
Education
A LEVELS -
WATFORD GRAMMAR SCHOOL FOR GIRLS
GCSE'S - undefined
BENTLEY WOOD HIGH SCHOOL
Skills
- English written and spoken proficiency
- Customer service experience
- Teamwork
- Multi-tasking
- Exceptional communication
- Confident
Timeline
SUMMER RETAIL ASSISTANT
Buckingham Palace Summer Opening
06.2025 - 09.2025
RETAIL ASSISTANT
John Lewis
12.2024 - 01.2025
EVENTS COORDINATOR
Bright Network
09.2024
WAITRESS
Watford Grammar School for Girls
01.2022 - 01.2023
GCSE'S - undefined
BENTLEY WOOD HIGH SCHOOL
A LEVELS -
WATFORD GRAMMAR SCHOOL FOR GIRLS