Shadrach Mcleod

Key Responsibilities

• Counted and recorded stock precisely for reliable audits.
• Used hand-held scanners to record stock levels on shop floor and warehouse.
• Reported on inventory shortages, audit findings and forecasting needs to inform upper management.
• Maintained neat and clean store areas in line with health and safety policies.
• Followed procedures to maintain accurate stock counts for delivery checks.

Key Achievements

• An indication of missing items, discrepancies and losses.
• Monitored stock levels to reorder replenishments in good time.
• Up-to-date records of stock levels.

Key Responsibilities

• Ensure all staff are briefed on match details, including kick – off times.
• Assist over 400 customers with their orders while delivering excellent customer service.
• Monitoring staff to ensure that services are running smoothly and efficiently.
• Ensure stock is correctly counted before and after match.
• Alcohol is served safely and responsibly.
• Handling cash, debit and credit card transaction via till.

Key Achievements

• Meeting customer needs and expectations.
• Achieving high level of sales due to staff performance.
• Fast and efficient service.
• Staff are well prepared and organised.

Key Responsibilities

• Wrote engaging content for LinkedIn, Twitter and Facebook, to help attract carers and employers.
• Designed blogs with regular and updated posts to attract and keep Twitter and Facebook users engaged.
• Advertised current job vacancies through Facebook groups to fulfill job roles.

Key Achievements

• Grew Twitter followers from 0 to 300+ in four months.
• Attracted numerous candidates through jobs advertised on Facebook.
• Increased online presence.
• Continuously grew organic impressions and engagements per month through Twitter.
• Grew number of Facebook ‘likes.'

Key Responsibilities

• Conducted new quantitative and qualitative research questions to keep in line with their marketing strategy.
• Attended regular management group meetings and contributed ideas on how engagement can be increased for visitors.
• Interpreted research results on to Microsoft Excel for analysis.
• Managed social media platforms (Facebook and Twitter), to create engagement and keep people informed of upcoming events.

Key Achievements

• Understood people's attitudes and perception.
• Produced report based on results yielded from questionnaires
• Shared ideas on ways in which Museums can conduct visitor surveys
• Increased Twitter followers and grew page ‘likes' on Facebook, averaging 7 likes per week.