Shackeila Thompson
Crayford,england
Summary
Results-driven business professional with a strong ability to identify opportunities, grow revenue, and build profitable strategies. Skilled in decision-making, negotiation, and problem-solving, with a proven track record of improving performance and delivering measurable results. Highly motivated, adaptable, and focused on long-term business success.
Overview
9
9
years of professional experience
Work history
Team assistant
CCA International
Canary Wharf, Tower Hamlets
01.2019 - 11.2024
- Created comprehensive minutes of meetings to facilitate follow-ups on action points agreed upon during discussions.
- Maintained positive work environment through conflict resolution techniques, fostering better relations amongst colleagues.
- Handled confidential information discretely ensuring no breach of trust or protocol occurred.
- Managed daily tasks efficiently, contributing to overall team success.
- Booked flights and hotels for domestic and international meetings.
- Photocopied and printed presentations and reports for meetings.
- Prepared detailed reports, ensuring transparency in team activities.
Housing officer
Greenwich council
Woolwich, Greenwich
02.2016 - 11.2018
- Improved housing standards with regular property inspections and maintenance coordination.
- Drafted reports on housing conditions which led to significant improvements in property maintenance procedures.
- Fostered positive relationships with local agencies for improved community engagement.
- Managed rent arrears cases, helping tenants devise repayment plans thus reducing overall debt levels in properties managed.
- Handled eviction proceedings within legal guidelines; ensuring fair treatment of all parties involved.
- Advised and assisted tenants with housing matters and queries.
- Used active listening and communication skills to improve tenant satisfaction and help reduce tenant turnover.
Education
High School Diploma -
Plumstead Manor
London 01.2004 - 1 2009
BBA - Business
Arden University
HolbornSkills
- Time management
- Proactive
- Great interpersonal skills
- Meticulous attention to detail
- Fault finding
- Software & Hardware troubleshooting
Languages
English
Fluent
Timeline
Team assistant
CCA International
01.2019 - 11.2024
Housing officer
Greenwich council
02.2016 - 11.2018
High School Diploma -
Plumstead Manor
01.2004 - 1 2009
BBA - Business
Arden University