Shabrin Maujoon
Slough,United Kingdom
Summary
Experienced business manager with two decades of expertise in analyzing and refining business operations for reputable firms. Proficient in leading teams and executing projects, with a solid foundation in complex systems. Proven ability to create and implement solutions that significantly boost operational efficiency.
Overview
20
20
years of professional experience
Work history
Troubleshooting Manager
Wenzel's The Bakers
2023.04 - 2026.03
- Drafting, Implementing, and reviewing training plans that aid new staff receiving extensive training required to carry out their tasks with minimal supervision, and incumbent staff are given refresher training depending on the skills gap identified
- Compliance with Health & Safety Regulations that assure staff and customers have a hazard-free environment to work and dine in respectively
- Adherence to Food & Hygiene Guidelines which is one of the most vital objectives set by the business and regulatory institutions
- Recruiting, Screening, and Selecting employees that attract the most aptly skilled staff to the organization that can assist immensely in maintaining very high service standards and achieving the utmost customer satisfaction
General Manager
Whitbread (Beefeater), London
London
2022.06 - 2023.03
- Daily Capacity planning that enables a smooth flow of daily work and the use of contingency plans to deter work glitches due to absenteeism.
- Sales Forecasts that facilitate sufficient staffing and space allocations to manage the store during peak periods.
- Weekly and Monthly Budgeting that ensures all wages paid and costs incurred are within accepted company limits and any excessive expenditure is either challenged or has prior approval from the relevant hierarchies.
- Compliance with Health & Safety Regulations that assure staff and customers have a hazard-free environment to work and dine in respectively
- Adherence to Food & Hygiene Guidelines which is one of the most vital objectives set by the business and regulatory institutions
- Recruiting, Screening, and Selection of employees that attract the most aptly skilled staff to the organization that can assist immensely in maintaining very high service standards and achieving utmost customer satisfaction.
- Stock management and timely replenishment that helps avoid any standstills in work due to scarcity
Operations Manager
Hana Group UK, London
London
2021.09 - 2022.05
- Head of Central production unit
- Compliance of Health and Safety and Food Safety (operations)
- Daily and weekly capacity planning
- Sales and production forecast
- Recruiting, Screening, and Selection of employees that attract the most aptly skilled staff to the organization
General Manager
Ready Burger, London
London
2021.04 - 2021.09
- Oversee the business start-up.
- Overseeing the production site and both restaurants.
- Building the core team and setting up for success.
- Setting up the systems for smoother operations.
- Implementing Health and Safety and Food Safety within the business
- Sales forecast and production planning
Business Manager
Farmstand, London
London
2019.07 - 2020.03
- Head of Central Kitchen Operations before the COVID-19 pandemic.
- Coordinating operations of the restaurants and the Co-operate Cafes.
- Stock Management
- New product development
- Negotiated a contract with a key vendor that resulted in a reduction in costs
Business Manager
McDonald's Restaurants Ltd
2009.09 - 2019.07
- Daily Capacity planning that enables a smooth flow of daily work and the use of contingency plans to deter work glitches due to absenteeism.
- Sales Forecasts that facilitate sufficient staffing and space allocations to manage the store during peak and trough periods.
- Weekly and Monthly Budgeting that ensures all wages paid and costs incurred are within accepted company limits and any excessive expenditure is either challenged or has prior approval from the relevant hierarchies.
- Drafting, Implementing, and reviewing training plans that aid new staff receive extensive training required to carry out their tasks with minimal supervision, and incumbent staff are given refresher training depending on the skills gap identified
- Compliance with Health & Safety Regulations that assure staff and customers have a hazard-free environment to work and dine in respectively
- Adherence to Food & Hygiene Guidelines which is one of the most vital objectives set by the business and regulatory institutions
- Recruiting, Screening, and Selecting employees that attract the most aptly skilled staff to the organization that can assist immensely in maintaining very high service standards and achieving the utmost customer satisfaction
- Stock management and timely replenishment that helps avoid any standstills in work due to scarcity
- Performance Appraisals and Succession Plans to deliver feedback to staff so they can rectify areas of development and concentrate on working to move up the chain of command
First Assistant
McDonald's Restaurants Ltd
2009.06 - 2009.09
Second Assistant
McDonald's Restaurants Ltd
2006.04 - 2009.06
Education
Diploma - Hardware Engineering
London School of Management
LondonGCSE A/L - undefined
Zahira College
ColomboHigher Diploma - Computer Software Engineering
Skills
- Calendar management
- Analytical thinking
- client satisfaction
- Project management
- Operations management
- Personal hygiene
- Inventory management
- Team leadership
- resource allocation
- Operations oversight
- retail merchandising
- Budget management
- Sales management
- Food hygiene
- Refresher training sessions
- Client support
- Hospitality management
- Production scheduling
- Performance appraisal
- Microsoft Word proficiency
- Coordinating activities
- strategic planning
- Product innovation
- Troubleshooting
- Goal orientation
- Culinary preparation
- Communication skills
- Stock management
Timeline
Troubleshooting Manager
Wenzel's The Bakers
2023.04 - 2026.03
General Manager
Whitbread (Beefeater), London
2022.06 - 2023.03
Operations Manager
Hana Group UK, London
2021.09 - 2022.05
General Manager
Ready Burger, London
2021.04 - 2021.09
Business Manager
Farmstand, London
2019.07 - 2020.03
Business Manager
McDonald's Restaurants Ltd
2009.09 - 2019.07
First Assistant
McDonald's Restaurants Ltd
2009.06 - 2009.09
Second Assistant
McDonald's Restaurants Ltd
2006.04 - 2009.06
Diploma - Hardware Engineering
London School of Management
GCSE A/L - undefined
Zahira College