Summary
Overview
Work history
Education
Skills
Timeline
Generic

Shabrin Maujoon

Slough,United Kingdom

Summary

Experienced business manager with two decades of expertise in analyzing and refining business operations for reputable firms. Proficient in leading teams and executing projects, with a solid foundation in complex systems. Proven ability to create and implement solutions that significantly boost operational efficiency.

Overview

20
20
years of professional experience

Work history

Troubleshooting Manager

Wenzel's The Bakers
04.2023 - 03.2026
  • Drafting, Implementing, and reviewing training plans that aid new staff receiving extensive training required to carry out their tasks with minimal supervision, and incumbent staff are given refresher training depending on the skills gap identified
  • Compliance with Health & Safety Regulations that assure staff and customers have a hazard-free environment to work and dine in respectively
  • Adherence to Food & Hygiene Guidelines which is one of the most vital objectives set by the business and regulatory institutions
  • Recruiting, Screening, and Selecting employees that attract the most aptly skilled staff to the organization that can assist immensely in maintaining very high service standards and achieving the utmost customer satisfaction

General Manager

Whitbread (Beefeater), London
London
06.2022 - 03.2023
  • Daily Capacity planning that enables a smooth flow of daily work and the use of contingency plans to deter work glitches due to absenteeism.
  • Sales Forecasts that facilitate sufficient staffing and space allocations to manage the store during peak periods.
  • Weekly and Monthly Budgeting that ensures all wages paid and costs incurred are within accepted company limits and any excessive expenditure is either challenged or has prior approval from the relevant hierarchies.
  • Compliance with Health & Safety Regulations that assure staff and customers have a hazard-free environment to work and dine in respectively
  • Adherence to Food & Hygiene Guidelines which is one of the most vital objectives set by the business and regulatory institutions
  • Recruiting, Screening, and Selection of employees that attract the most aptly skilled staff to the organization that can assist immensely in maintaining very high service standards and achieving utmost customer satisfaction.
  • Stock management and timely replenishment that helps avoid any standstills in work due to scarcity

Operations Manager

Hana Group UK, London
London
09.2021 - 05.2022
  • Head of Central production unit
  • Compliance of Health and Safety and Food Safety (operations)
  • Daily and weekly capacity planning
  • Sales and production forecast
  • Recruiting, Screening, and Selection of employees that attract the most aptly skilled staff to the organization

General Manager

Ready Burger, London
London
04.2021 - 09.2021
  • Oversee the business start-up.
  • Overseeing the production site and both restaurants.
  • Building the core team and setting up for success.
  • Setting up the systems for smoother operations.
  • Implementing Health and Safety and Food Safety within the business
  • Sales forecast and production planning

Business Manager

Farmstand, London
London
07.2019 - 03.2020
  • Head of Central Kitchen Operations before the COVID-19 pandemic.
  • Coordinating operations of the restaurants and the Co-operate Cafes.
  • Stock Management
  • New product development
  • Negotiated a contract with a key vendor that resulted in a reduction in costs

Business Manager

McDonald's Restaurants Ltd
09.2009 - 07.2019
  • Daily Capacity planning that enables a smooth flow of daily work and the use of contingency plans to deter work glitches due to absenteeism.
  • Sales Forecasts that facilitate sufficient staffing and space allocations to manage the store during peak and trough periods.
  • Weekly and Monthly Budgeting that ensures all wages paid and costs incurred are within accepted company limits and any excessive expenditure is either challenged or has prior approval from the relevant hierarchies.
  • Drafting, Implementing, and reviewing training plans that aid new staff receive extensive training required to carry out their tasks with minimal supervision, and incumbent staff are given refresher training depending on the skills gap identified
  • Compliance with Health & Safety Regulations that assure staff and customers have a hazard-free environment to work and dine in respectively
  • Adherence to Food & Hygiene Guidelines which is one of the most vital objectives set by the business and regulatory institutions
  • Recruiting, Screening, and Selecting employees that attract the most aptly skilled staff to the organization that can assist immensely in maintaining very high service standards and achieving the utmost customer satisfaction
  • Stock management and timely replenishment that helps avoid any standstills in work due to scarcity
  • Performance Appraisals and Succession Plans to deliver feedback to staff so they can rectify areas of development and concentrate on working to move up the chain of command

First Assistant

McDonald's Restaurants Ltd
06.2009 - 09.2009

Second Assistant

McDonald's Restaurants Ltd
04.2006 - 06.2009

Education

Diploma - Hardware Engineering

London School of Management
London

GCSE A/L - undefined

Zahira College
Colombo

Higher Diploma - Computer Software Engineering

Skills

  • Calendar management
  • Analytical thinking
  • client satisfaction
  • Project management
  • Operations management
  • Personal hygiene
  • Inventory management
  • Team leadership
  • resource allocation
  • Operations oversight
  • retail merchandising
  • Budget management
  • Sales management
  • Food hygiene
  • Refresher training sessions
  • Client support
  • Hospitality management
  • Production scheduling
  • Performance appraisal
  • Microsoft Word proficiency
  • Coordinating activities
  • strategic planning
  • Product innovation
  • Troubleshooting
  • Goal orientation
  • Culinary preparation
  • Communication skills
  • Stock management

Timeline

Troubleshooting Manager

Wenzel's The Bakers
04.2023 - 03.2026

General Manager

Whitbread (Beefeater), London
06.2022 - 03.2023

Operations Manager

Hana Group UK, London
09.2021 - 05.2022

General Manager

Ready Burger, London
04.2021 - 09.2021

Business Manager

Farmstand, London
07.2019 - 03.2020

Business Manager

McDonald's Restaurants Ltd
09.2009 - 07.2019

First Assistant

McDonald's Restaurants Ltd
06.2009 - 09.2009

Second Assistant

McDonald's Restaurants Ltd
04.2006 - 06.2009

Diploma - Hardware Engineering

London School of Management

GCSE A/L - undefined

Zahira College

Higher Diploma - Computer Software Engineering

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Shabrin Maujoon