Shabnum Hanif
Birmingham,United Kingdom
Summary
Motivated interpreter with strong communication skills and fluency in multiple languages. Experienced in providing clear interpretations in medical and educational settings. Known for empathy and building trust with service users, while ensuring effective support during challenging situations.
Overview
26
26
years of professional experience
1
1
Certification
Work history
Interpreter
Word 360
Birmingham, West Midlands
07.2023 - Current
- Managed scheduling of interpreters to ensure smooth service delivery in hospital settings.
- Assisted patients by interpreting medical information clearly and accurately during consultations.
- Supported families by providing empathetic interpretation during sensitive discussions.
Reading Specialist
Alhuda Intl School
Islamabad, Pakistan
01.2017 - 05.2022
- Conducted rigorous needs assessments to identify the level and scope of support required for individual students.
- Liaised with parents and caregivers, reporting feedback on the progress and development constructively.
- Motivated students with learning through creative activities and social interactions in line with school and educational board requirements.
- Worked with teaching assistants and parents to plan and coordinate field trips to assist with developing sensory and physical skills in students.
- Ensured health and safety processes and practices were maintained at all times for pupils and staff inside and outside the classroom.
- Increased overall productivity by working to understand professional goals of team members.
- Head of the reading team ensuring one to one guided reading was taken place effectively.
Senior Cashier
Heybarnes Post Office
Birmingham, United Kingdom
02.2002 - 03.2004
- Delivered exceptional customer experiences in high-volume environment, politely and professionally assisting customers with queries.
- Demonstrated strong product knowledge to upsell and assist with customer enquiries.
- Informed customers about special offers and featured items to encourage further purchases.
- Set counter displays to promote spontaneous purchases.
- Organised petty cash floats and investigated discrepancies to protect store assets.
- Transferred cash to safe storage to minimise losses from theft and robberies.
- Listened to customer needs and helped with product, service, or accounting issues.
Nursery nurse assistant
Happy Tots Nursery
Birmingham
01.2000 - 07.2001
- Supported children's language development through storytelling and reading sessions.
- Assisted in meal preparation, ensuring balanced nutrition for children.
- Worked collaboratively with nursery staff to deliver quality childcare service.
- Promoted child development by implementing play and learning activities.
Education
Bachelor of Science - Health and Social Care
Leeds Trinity University/ Scholars School System
Birmingham 09.2022 -
Skills
- Hardworking
- Motivated
- Active listener
- Approachable personality
- Punctual
- Time Management
- Communication
- Willingness to learn
- Leadership
- Medical interpretation
- Fluency in multiple languages
Languages
Urdu
Mirpuri
Affiliations
- Hobbies & Interests I have a strong interest in personal development through reading and podcasts. I like working collaboratively in team settings and value helping and giving back to the community wherever possible. I also enjoy travelling, exploring different cultures, and using creative skills such as dress designing for my family and planning ideas and projects.
Certification
Care Certificate and
Social Prescribing
Timeline
Interpreter
Word 360
07.2023 - Current
Bachelor of Science - Health and Social Care
Leeds Trinity University/ Scholars School System
09.2022 -
Reading Specialist
Alhuda Intl School
01.2017 - 05.2022
Senior Cashier
Heybarnes Post Office
02.2002 - 03.2004
Nursery nurse assistant
Happy Tots Nursery
01.2000 - 07.2001