Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Shabnam Rakhiba Jheengoor

Surbiton

Summary

Coach with 2 years experience in supporting disabled individuals and disadvantaged communities to move towards sustainable employment, education and independence. Skilled in one-to-one mentoring, goal-setting and supporting individuals with complex needs to balance work aspirations with fluctuating conditions. Experienced in building confidence, self-advocacy and practical employability skills, including communication, time management, and navigating systemic barriers. Committed to inclusive, person-centred approaches that empower individuals to access meaningful and sustainable opportunities.

Overview

2027
2027
years of professional experience
14
14
years of post-secondary education

Work history

Founder of Chronic Wellness Lounge

Self-employed
Surbiton
2021.06 - Current
  • Support disabled individuals to identify meaningful but realistic work and career goals aligned with health needs.
  • Guide clients in balancing employment aspirations with energy-limiting conditions and symptoms using pacing strategies.
  • Strengthen self-advocacy skills, enabling clients to communicate needs and address stigma about their conditions.
  • Guide clients in exercising their legal right to reasonable adjustments, in line with the Equality Act 2010.
  • Facilitate group workshops addressing barriers to employment, including fatigue, identity loss, and fear of judgement.
  • Manage a 700-member online community, fostering peer support.

Well-being coach & facilitator

Welcare & Kingston Community Safety
Kingston upon Thames
2025.09 - Current

Facilitator on the Families Connect project, supporting families from disadvantaged households on Cambridge Road Estate in Kingston upon Thames.

  • Promote the project to family service providers, including schools, charities and social sector organisations, to strengthen partnerships and increase referrals.
  • Plan, organise, and facilitate group sessions to enhance confidence and a sense of belonging.
  • Employ inclusive methods and practical activities to promote engagement.
  • Coordinate with external organisations, connecting individuals to essential services.
  • Develop accessible activities, fostering communication and skill-building.

Disability Coach & Mentor

Buddies For All CIC
London
2025.01 - 2025.07
  • Supported disabled individuals to move towards employment, education and independence through tailored one-to-one coaching.
  • Assisted neurodivergent clients in setting realistic vocational goals based on health, skills and personal circumstances.
  • Guided individuals in developing work-related routines, time management and sustainable productivity habits.
  • Facilitated access to disability-related employment support schemes, including Access to Work and PIP.
  • Supported entrepreneurs with disabilities to access free mentoring opportunities, including one-to-one support through the Lilac Review, to strengthen business development and confidence.
  • Strengthened communication and self-advocacy skills, particularly around disclosing disability.

Young Parents Well-being coach & facilitator

Kingston Community Safety/Mental Health Foundation
Kingston upon Thames
2024.11 - 2025.07
  • Supported vulnerable young parents below 25 years old on the Cambridge Road Estate to rebuild confidence and re-engage with education, training and future employment pathways.
  • Supported neurodivergent parents to manage their own needs while balancing the demands of caring for neurodivergent children.
  • Facilitated discussions on career aspirations, barriers to work and balancing caregiving responsibilities.
  • Delivered sessions on emotional resilience, supporting long-term engagement with work and personal goals.
  • Encouraged peer support networks to reduce isolation and improve motivation.

Special Projects

Freelance

Disability Training Videos, UNVAELD
UNVAELD is a multi-award-winning platform that offers expert-led redundancy support and well-being support to workplaces. I planned and recorded awareness and training videos for the platform on invisible disabilities and cultural competence.


Lilac Review, Small Business Britain
Spearheaded by Small Business Britain, the Lilac Review is an independent review, tackling the inequality faced by disabled founders and aiming to level-up entrepreneurial opportunity across the UK. I participated in paid focus groups on barriers faced by entrepreneurs and on the use of assistive technology.


WISHES Job Crafting , University of Strathclyde
Workplace Intervention for Sustainable Health and Employment Support: The WISHES project looked at whether job crafting can boost employment and health for workers in the UK, especially disabled workers. I participated in multiple paid focus groups aiming to design and test interventions for job crafting in workplaces to support disabled employees.

Education

Certificate of Higher Education - Trauma-informed Acceptance & Commitment Therapy

Psychwire
United Kingddom
2021.01 - 2025.07

Certificate of Higher Education - Advanced Acceptance & Commitment Therapy

SDS Seminars
United Kingdom
2021.08 - 2021.10

Certificate of Higher Education - Life Coaching

Esher College
Esher
2021.01 - 2021.08

Accredited Master of Science - Psychology

University of Derby
Derby
2017.09 - 2019.09

Bachelor of Arts - Psychology

University of East London
London
2008.04 - 2014.09

Skills

  • Values-led SMART goal setting and tracking
  • Sustainable workload management
  • Energy-led task prioritisation
  • Accessible workflow planning for diverse learning styles
  • Trauma-informed, inclusive communication
  • Applying assistive technology to support communication and learning

Languages

English
Fluent
French
Intermediate
Urdu
Intermediate

Timeline

Well-being coach & facilitator

Welcare & Kingston Community Safety
2025.09 - Current

Disability Coach & Mentor

Buddies For All CIC
2025.01 - 2025.07

Young Parents Well-being coach & facilitator

Kingston Community Safety/Mental Health Foundation
2024.11 - 2025.07

Certificate of Higher Education - Advanced Acceptance & Commitment Therapy

SDS Seminars
2021.08 - 2021.10

Founder of Chronic Wellness Lounge

Self-employed
2021.06 - Current

Certificate of Higher Education - Trauma-informed Acceptance & Commitment Therapy

Psychwire
2021.01 - 2025.07

Certificate of Higher Education - Life Coaching

Esher College
2021.01 - 2021.08

Accredited Master of Science - Psychology

University of Derby
2017.09 - 2019.09

Bachelor of Arts - Psychology

University of East London
2008.04 - 2014.09

Special Projects

Freelance
Shabnam Rakhiba Jheengoor